IT Helpdesk Support Specialist

2 weeks ago


Petaling Jaya, Malaysia Across Asia Assist (M) Sdn Bhd Full time

**Key Responsibilities**:

- Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems.
- Assist with setting up new equipment, installing software, and ensuring connectivity for users.
- Maintain IT systems through routine maintenance tasks, software updates, and security patches.
- Document support requests, solutions provided, and system configurations for future reference.
- Conduct training sessions or create user guides to enhance employee understanding of IT systems.

**Requirements**:

- Strong technical skills in troubleshooting, operating systems, and networking concepts.
- Excellent communication skills (verbal and written) with a customer service-oriented approach.
- Proven problem-solving abilities and a collaborative mindset.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Fixed shift
- Monday to Friday
- On call

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IT Helpdesk Support: 1 year (required)



  • Petaling Jaya, Malaysia OPUS IT SERVICES SDN BHD Full time

    Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...


  • Petaling Jaya, Malaysia KPMG Full time

    Officer - ITS Helpdesk Support **Grade**: Graduate **Department**: Information Technology Services **Descriptions**: KPMG’s ITS Helpdesk Support Officer provides internal support to KPMG users, to support, deploy, implement, trouble shoot any issues requested by our users. Complete and follow through all given tasks and projects assigned by their team...

  • IT Technical Support

    4 weeks ago


    Subang Jaya, Malaysia SYNIC Consulting Sdn. Bhd. Full time

    **Job Description / Requirement**: - Bachelor’s Degree in computer Science / Bachelor’s Degree in Information Technology/ Accountancy / CIMA qualified professional with at least 3 years of Procurement experience or equivalent - Good Work ethics and discipline - Ability to present and communicate effectively in English, written and verbally - Analytical...


  • Petaling Jaya, Malaysia Novartis Full time

    394740BR **Tax Operations Specialist**: Malaysia **About the role** Tax Ops Specialist is a vital member of the finance team and is responsible for ensuring accurate and compliant tax reports and filings. This role involves analyzing financial data, preparing tax returns, and providing insights on tax-related matters. The Tax Ops Specialist collaborates...


  • Petaling Jaya, Malaysia FastLane Group Full time

    A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...


  • Petaling Jaya, Malaysia ABB Full time

    **Order Handling Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Petaling Jaya, Malaysia Revenue Monster Sdn Bhd Full time

    Take customer calls and provide accurate, satisfactory answers to their queries and concerns. - Identifying customers’ needs, clarifying information, researching every issue and providing solutions. - Escalate incidents involving dissatisfied customers, offering patient assistance and support. - Guide Merchant through troubleshooting, navigating the...

  • Operation Specialist

    4 weeks ago


    Petaling Jaya, Malaysia W Generation Full time

    Position : Operation Specialist Salary : RM 3,000 - RM 5,000 Location : Tropicana Garden Working Hours : Mon - Fri (10am - 7pm) We are looking for a dynamic and proactive Operations Specialist to oversee the day-to-day operations of our fiat/crypto ramp business. In this regional role, you will take charge of project management and operational activities...

  • Finance Specialist

    4 weeks ago


    Petaling Jaya, Malaysia ManpowerGroup Full time

    **Job Title: Finance - Finance Specialist** **ACCOUNTS PAYABLE** **The Core Objectives**: 1. Provide support to the Accounts Payable Team in delivering a professional and consistent service to stakeholders in resolving inquiries related to Accounts Payable function and enhance the effectiveness of the team. 2. Perform various tasks related to transaction...


  • Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

    **Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...


  • Petaling Jaya, Malaysia Brandt International Sdn Bhd Full time

    **Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...


  • Petaling Jaya, Malaysia Demed Solutions Sdn Bhd Full time

    **Application Specialist (Medical Equipment)** **Responsibilities**: - Assist in medical equipment installation and ensure proper functioning of the equipment. - Plan and execute structured operation/user training. - Perform live demonstration and presentation such as Continuous Medical Education (CME) to potential and existing customers. - Maintain good...


  • Petaling Jaya, Malaysia Demed Solutions Sdn Bhd Full time

    **Application Specialist (Medical Equipment)** **Responsibilities**: - Assist in medical equipment installation and ensure proper functioning of the equipment. - Plan and execute structured operation/user training. - Perform live demonstration and presentation such as Continuous Medical Education (CME) to potential and existing customers. - Maintain good...

  • Clinic Assistant

    6 days ago


    Subang Jaya, Malaysia Subang Ear,Nose & Throat Specialist Clinic Full time

    1. Provide day to day staff, logístical and administrative assistance to a medical clinic. Arranges patients and schedules appointments : screens and refers phone calls, and communicates and interacts with patient, provides support to the fellow staff, and assists with clinical procedures as required. 2. Receives, screens, interviews and registers...


  • Petaling Jaya, Malaysia JACOBS DOUWE EGBERTS Full time

    Logistics Specialist (Supply Chain) - Supply Chain - Petaling Jaya - Full-time - Malaysia **About The Role**: The Logistics Specialist ensures control and execution of the local Warehouse and Distribution activities. The Logistics Specialist is responsible / accountable to: - Execution of effective local logistic services; - Identifying opportunities in...


  • Petaling Jaya, Malaysia FrieslandCampina Full time

    What we ask - Minimum 5 years of relevant working experience - Bachelor Degree in business or relevant field - Good knowledge in HoReCa & Bakery market in Malaysia - Strong in making presentation via PowerPoint and data driven decision making. - Willing to travel within Malaysia for onsite demos, roadshows etc - Experience in event and project management -...

  • Language Specialist

    4 weeks ago


    Petaling Jaya, Malaysia KPMG Full time

    Language Specialist - Indirect Tax (KDN ACDC) **Grade**: Experienced **Department**: KPMG Delivery Network **Descriptions**: The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way...


  • Petaling Jaya, Malaysia DXC Technology Full time

    DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and...


  • Petaling Jaya, Malaysia JACOBS DOUWE EGBERTS Full time

    **Company Description** It’s amazing what can happen over a cup of coffee or tea. At JACOBS DOUWE EGBERTS (JDE), we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in...

  • Tax Specialist

    6 days ago


    Petaling Jaya, Malaysia Sinergia Talents Sdn Bhd Full time

    **Position Overview**: **Responsibilities**: - Prepare and file tax returns for individuals, businesses, and other entities in compliance with relevant tax laws and regulations. - Conduct thorough reviews of financial records to identify potential tax deductions, credits, and liabilities. - Analyze tax implications of business decisions and provide...