E-commerce Assistant

2 weeks ago

Petaling Jaya, Malaysia Corvan Full time

**"Who or what is Corvan?"**

Hopefully, you We're looking for a good team player with leadership quality and the desire to grow with us.

**"What would my job scope be?"**

Title: E-Commerce Assistant
Reports to: E-Commerce Executive
Manages: (Not Applicable)

We are actively hiring for various roles as part of our expansion plan and are seeking an E-Commerce Assistant to provide outstanding customer service to our valued customers while learning the ropes of E-Commerce.

**Responsibilities**:

- Resolve customer issues and complaints
- Follow up on orders and shipments
- Assist with and operate basic functions of an e-commerce platform including inventory management
- Prepare documents eg. invoice
- Undertake any ad-hoc assignments as and when required

**"What are the requirements to apply?"**:

- Minimum 1 year of working experience in customer service / online customer service / e-commerce (Lazada/Shopee) and handling various online platforms preferred. Fresh graduates who are interested to start their career in e-commerce / marketing are encouraged to apply.
- Must possess excellent command of spoken and written English
- Digital savvy with knowledge of Microsoft Office, Google Suite, E-Commerce business models, operations and technology
- Self-motivated and reliable, with integrity and great willingness to learn
- Able to meet tight deadlines and must be willing to work extra hours during big campaigns
- **Own laptop required at this time**:

- Must be fully vaccinated with booster shot**:

- This position is only open to Malaysian citizens at this time**

**"What are the working hours?"**
Monday-Friday (9:30am-6:30pm), and during peak event days (eg. 1/1, 2/2, 3/3, Payday, etc.)

**"Where will I be working at?"**
A-3-9, Block Allamanda, Lebuhraya SPRINT, 10 Boulevard, 47400 Petaling Jaya, Selangor

**"What is the company culture like here?"**
We value open, direct, and respectful communication. Some things we live by: Keeping our promises, learning from our mistakes and continuously striving to improve ourselves.

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

COVID-19 considerations:
To keep our staff as safe as possible, we have prepared hand sanitisers, masks, and disinfectant solutions for daily sanitisation of the workspace.

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have your own laptop in good condition to bring to use for work everyday, as per stated in the job posting?
- Have you heard of Corvan before seeing this job posting? If yes, how?
- When is the earliest date you can start work if hired?

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