Retail Associate

3 days ago


Shah Alam, Malaysia Pandora Jewelry Full time

Provide quick, and attentive service to customers by assessing their needs and provide assistance, including all after sales services provided by the Company.
- Responsible of their personal sales in their respective boutique.
- Adhere strictly to the working schedule, and time set by the Boutique Manager.
- Provide information on product features, and knowing related items to sell by having a firm grasp on the knowledge of the products and services offered,
- Responsible for the overall cleanliness of the boutique including the handling and upkeep of merchandise appearance, providing a comfortable shopping experience to every customer.
- Responsible in providing a safe working and shopping environment, upholding excellent customer service by following all safety policies and standard operating procedure, completing specified training, immediately communicating and reporting any irregularities conditions to the Boutique Manager.
- Cooperate with their other associates in the Boutique as well as other HQ departments.
May be required to undertake additional work-related task not specified in their key areas of responsibilities. Some of these tasks may include, and not limited to;
- Assisting the Stock Transfer In and Transfer Out processes
- Conducting Daily Stock Counts for the merchandises in the boutique as per schedule set by the Boutique Manager
- Conducting Daily Briefings
- Assisting in the Visual Merchandising setup for every new Drop
- Attending every monthly meeting called by the Boutique Manager
- Providing timely feedback on stock performance when required
- Calling customers, updating them on latest collections, in-store promotions, and marketing events when required
- Assisting the Boutique Manager in tasks where required
Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: RM1,600.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:

- Afternoon shift
- Day shift
- Holidays
- Rotational shift
- Weekend jobs
Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)
**Experience**:

- Retail: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (required)


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