Club Manager
2 weeks ago
**Job brief**:
As the Club manager, you will play a vital role in supporting the management team to manage the fitness club effectively. This includes oversee the day-to-day operations of a fitness club, works closely with personal trainers and staff, providing excellent customer services, guests are satisfied with their gym experience. The primary responsibilities of a club manager include managing classes and trainers, selling and retaining memberships, and ensuring all equipment meets safety standards. Knowledge of sales and marketing are a must to create interest in the business and attract new members.
**Duties & Responsibilities**:
- Responsible for recruiting, training, and supervising of staff.
- Ensuring compliance with company policies and procedures, health, and safety legislation
- Enhancing profitability by organising and delivering an appropriate range of fitness activities and programmes to attract new members.
- Deploys marketing strategies to increase gym membership.
- Select Fitness Instructors for Fitness Club members and arrange course plans.
- Keep abreast of industry trends and competitors while coming up with new ideas for business improvement.
- Dealing with enquiries, complaints and emergencies from customers or staff.
- Promotes a positive customer experience.
- Inspects the facility and fitness equipment regularly.
- Undertaking administrative tasks and provide monthly reports.
- Responsible for the efficient, cost-effective operation, proficient in managing budgets, analyzing financial statements.
- Perform other reasonable duties as assigned.
**Job Requirements**:
- 5 years related experience including 3 years of experience in Gym operations or equivalent combination of education and experience.
- Relevant knowledge to operate a club.
- Fluent in written and spoken English to meet business needs.
- Extensive knowledge on the use of the facilities and equipment are a must.
- Able to train, lead, provide guidance and develop team members.
- Able to interact well with members, guests, employees and third parties.
- Possess strong problem solving and organizational skills.
- Good interpersonal skills to provide overall member and guest satisfaction.
- Able to work under pressure and deal with stressful situations during busy periods.
**Job Types**: Full-time, Permanent
**Salary**: RM6,000.00 - RM8,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 09/30/2023
Expected Start Date: 09/15/2023
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