IT Technician

7 months ago

Klang, Malaysia JACC4OUR SDN BHD Full time

Provide first level support for IT operations including IT Systems and equipment in the company branch and office users, including PC/Laptop, server, printer, CCTV, photocopier machine, telecommunication networking and internet networking - Deliver quality response service on a daily basis and ensuring that any issues are logged, prioritized and resolved within agreed timeframe - Network and system troubleshooting needed - Provide proactive technical support to prevent errors re-occurring - Follow up and keep all people concerned on the progress of incidents/cases - Maintenance of company’s websites/intranet/ server - Any other ad hoc duties as assigned
CULTURE 1. BE RESPECTFUL TO EACH OTHERS. 2. BE HELPFUL TO EACH OTHERS. 3. BELIEVE IN TEAMWORK. 4. BE CREATIVE, INNOVATIVE, THINK OUT OF THE BOX. 5. BE CONSUMER ORIENTED AND ENSURE BEST QUALITY AND SERVICES. 6. BE JOYFUL & OPTIMISTIC 7. IMPROVE SHAREHOLDERS' AND EMPLOYEE'S WELFARE. VISION 1. TO BE THE FIRST BRAND AND LEADING EXTRAORDINARY SNACKS RETAIL IN ASIA COUNTRIES. MISSION (2015 & 2016) 1. SUCCESSFULLY REBRAND (10 OUTLETS) WHILE MAINTAINING SALES FIGURE. 2. MAINTAIN HIGH QUALITY AND CONTINUOUSLY SEEK IMPROVEMENT/ INNOVATION ON PRODUCTS. 3. 15 OUTLETS IN WHOLE MALAYSIA 4. PENETRATE FAST MOVING CONSUMER GOODS MARKET. 5. DEVELOPE 2 TO 3 NEW COUNTRIES POPCORN MARKET. 6. EXPLORE 3 TO 5 NEW AND DELICIOUS SNACKS
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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