Service Crew

2 weeks ago


Kuala Lumpur, Malaysia Kingfisher HR Solutions Group Full time

**Responsibilities**:
**Customer Service**:Greet and assist customers with menu selections, providing recommendations when needed.
Ensure a positive and friendly interaction with patrons at all times.

**Order Taking and Processing**:Take accurate orders from customers and process transactions efficiently.
Coordinate with kitchen staff to ensure timely and accurate order delivery.

**Food and Beverage Preparation**:Prepare and serve a variety of food and beverage items, following established recipes and presentation standards.

**Cleanliness and Hygiene**:Maintain cleanliness in service areas, including counters, serving stations, and dining areas.
Adhere to food safety and hygiene standards.

**Up-selling**:Promote special offers and upsell additional items to enhance the customer experience.

**Cash Handling**:Handle cash transactions accurately and provide customers with the correct change.

**Product Knowledge**:Stay informed about menu items, including ingredients and allergens, to address customer queries.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in customer service or F&B is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to cleanliness and hygiene standards.

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus


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