Executive - Personal Financial Services

3 weeks ago

Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Key Responsibilities and Accountabilities

Functional
_(job responsibilities)_
- Sales & Revenue_
- Aggressively source and book new loans for the bank;
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, roadshows and any other sales activities to achieve sales targets;
- Complete action of all leads assigned via LMS and strive to deliver high conversion rate of these leads to sales;
- Customer Relationship & Marketing_
- Develop and maintain strong relationship with current and new customer;
- Attend road shows and/or any branch/off-site activities when required;
- To actively promote Unsecured Personal Loan products;
- Cross selling other banking products as and when opportunity arises to increase customers’ stickiness with HLB;
- Compliance & Regulatory_
- Exhibit high professionalism and competency when selling;
- Ensure bank’s interest is protected at all times;
- Comply with bank’s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance;
- To maintain and uphold service standards set by the Bank at all times.

Managerial
_(team/group responsibilities)_
- To collaborate with peers and colleagues in creating a positive customer experience;
- To contribute to an achievement oriented working environment.

Organizational
_(organizational responsibilities)_
- Represent HLB in relationship building with the community;
- Continuous effort to improve business in support of building brand awareness and improving customer experience.

Jobholder Requirements
- Malaysian Citizen

Education/Qualification
- Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred

Experience
- Min 3 years in sales experience;
- Experience in banking products, process and policies.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._

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