Operations Excellence

2 weeks ago


Kuala Lumpur, Malaysia Shopee Full time

DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.
- Identify operational gaps/improvement opportunities for SPX Linehaul operations (e.g., route design, on-time transportation fulfillment, resource planning).
- Conduct data analysis to identify improvement opportunities and align cross-functional teams.
- Collaborate with Business Solution, Leg Operations, and Expansion teams for seamless execution of operational initiatives.
- Develop dashboards, tools, and reports for communicating KPIs and metrics.
- Drive innovation and efficiency through data-driven insights and project management.
- Establish processes for collecting and analyzing internal/external market data.
- Develop and support operational strategies.
- Establish performance monitoring processes and indicators.
- Provide foresight by analyzing trends and assessing operational strategies.
- Automate reporting processes as needed for team and company.

**Requirements**:

- Bachelor’s degree in numerical/analytical field is preferred
- ** Proficiency in Excel and SQL is a must**:

- Minimum 3 years of working experience in data analysis related work
- Proficiency in automation of tasks and reports
- Systematic thinker with the ability to understand the holistic picture and complex consideration
- Ability to present complex ideas and solutions in a structured manner
- Have strong project management skills



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