Platform Operations
2 weeks ago
**Platform Operations**
Mandatory Requirements:
- **Web Application or Mobile Application support**:
- **Experience in Cloud is added advantage.**
**Responsibilities**
- Operational Monitoring:
- Develop and implement comprehensive monitoring strategies and tools to ensure the uptime and stability of key platforms and systems.
- Track performance metrics (SLI/SLO/Error Budgets) and establish benchmarks for service level agreements (SLAs) to maintain high-quality service delivery and reliability.
- Manage incident response plans and coordinate with cross-functional teams during crisis/incident situations.
- Lead root cause analysis and implement corrective actions to prevent future incidents.
- System Optimization:
- Identify opportunities for performance improvements, elimination of toil, automation and enhancements across key platforms and systems.
- Collaborate with the engineering and product teams to optimize system performance and resource utilization.
- Implement industry best practices for capacity planning, load balancing, and redundancy to ensure system scalability and reliability.
- Develop and maintain documentation related to system optimization and performance management processes.
- Vendor Management:
- Evaluate and manage relationships with external vendors and service providers related to monitoring, incident management and optimization tools.
- Ensure vendors meet performance and service level expectations.
- Collaborate with procurement and legal teams to negotiate contracts and service agreements.
**Requirements**:
- Bachelor’s degree in computer science, Information Systems, or a related field.
- 3-6 years of experience in IT operations, system administration, or a related field, with a focus on operational monitoring and system optimization.
- Proven track record of managing high-uptime systems and handling crisis situations effectively.
- Strong understanding of industry-standard monitoring and optimization tools, such as Dynatrace, New Relic, Datadog, or AppDynamics.
- Familiarity with various infrastructure technologies, including cloud computing, virtualization, and containerization.
- Excellent communication, and problem-solving skills.
- Ability to work effectively with cross-functional teams and external vendors.
- Certifications such as ITIL, PMP, AWS or related certifications are a plus.
**Job Type**: Contract
Contract length: 12 months
Pay: RM3,500.00 - RM7,500.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Parental leave
Schedule:
- Monday to Friday
-
Teacher - Coordinator
4 weeks ago
Petaling Jaya, Malaysia P3 Platform Full time**Teacher - Assistant Coordinator** **Roles and Responsibilities** We are looking to recruit **Coordinator **to be the point of contact and work closely with person in charge of Curriculum from Schools & Learning Center. **The role**: This position reports to the Operation Manager and will also be supporting the key areas which will include, but not to be...
-
Operations Manager
6 days ago
Petaling Jaya, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us Overview: The Operations Manager will supervise the day-to-day operations of infrastructure teams within the Malaysian bank. This role involves managing Business-As-Usual (BAU) matters, incidents, patching, and various projects. Key Responsibilities: - Oversee day-to-day operations...
-
Internship Operation
4 weeks ago
Petaling Jaya, Malaysia KL Full timeWe are young and dynamic team who involve in TV program and online platform. **Responsibilities**: - Assist marketing department in daily sales & marketing activities to ensure smooth and efficient operations of the department/division. - Performs any other duties as may be assigned by manager. **Requirements**: - Required language(s): Bahasa Malaysia,...
-
Assistant Project Manager, Platform Safety
4 weeks ago
Petaling Jaya, Malaysia Grab Full time**Job Description**: **Team Description** - The Malaysia Safety team supports Grab’s business verticals and operations in Malaysia and is responsible for all safety-related aspects of the platform. Through continual development and innovation to the business processes, policies, and products, we are committed to making Grab safer every day as it becomes...
-
Campaign Operations Coordinator
7 days ago
Petaling Jaya, Malaysia OPTIMUM INFOSOLUTIONS (M) SDN BHD Full time. Support the Campaign Operations team with in-app marketing campaign setup like Promos, Banners, EDM across different verticals. 2. Needs to be comfortable and/or quick to learn setting up on different platforms. 3. Work with the respective Marketing and Commercial teams to plan out the best in-app user journeys for each campaign 4. Track and share monthly...
-
Campaign Operations Coordinator
4 weeks ago
Petaling Jaya, Malaysia Manpower Group Full timeCampaign Operations Coordinator About the Assignment: 1. Support the Campaign Operations team with in-app marketing campaign setup like Promos, Banners, EDM across company verticals. 2. Needs to be comfortable and/or quick to learn setting up on company’s platforms. 3. Work with the respective Marketing and Commercial teams to plan out the best in-app...
-
Warehouse Operator
4 weeks ago
Petaling Jaya, Malaysia Swap Logistics Distributions Sdn Bhd Full timePosition Summary: - The Order Picker / Warehouse Operator is responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards/SLA for safety, security, and productivity. The Order Picker / Warehouse Operator is responsible for the completeness and correctness of all orders filled. Key...
-
Retail Operations Administrator
7 days ago
Petaling Jaya, Malaysia Hebe Beauty Style Sdn Bhd Full timeJob Descriptions: 1) Assists the Sales Business Development team, focusing on managing schedules and the distribution of any retail sales related documentation. 2) Maintain records of sales targets and confirmed sales, sales order and provide detailed reports to the team. 3) Efficiently respond to any queries and requirements to extract retail, sales and...
-
Sales Operations Officer
7 days ago
Petaling Jaya, Malaysia IQVIA Full time**Responsibilities**: Office & Facilities Operations: - the day-to-day management of the office space, including maintenance, cleanliness, and organization. - vendor relationships for office supplies, equipment, and services. - office moves, renovations, and space utilization projects as needed. - and implement office policies and procedures to ensure a...
-
Security Operations Center Analyst L1
4 days ago
Petaling Jaya, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us Key Responsibilities:- Research security trends and recommend improvements.- Validate the effectiveness of security tools through rigorous testing, tuning and continuous improvement.- Maintain confidentiality on all sensitive security matters.- Responsible for effective detection,...
-
Operations Specialist
5 days ago
Subang Jaya, Malaysia ANTBUILDZ SDN. BHD. Full time**What we seek**: **Responsibilities**: - Manage and oversee the day-to-day operations of our platform rental services, ensuring seamless functionality and optimal user satisfaction. - Oversee daily rental transactions, guaranteeing accuracy in system documentation and adherence to technical specifications requirement. - Coordinate throughout the entire...
-
Startup Business Development
2 weeks ago
Subang Jaya, Malaysia ANTBUILDZ SDN BHD Full time**Responsibilities**: - Develop a comprehensive growth strategy for partner and user acquisition. - Research, plan, and execute initiatives to effectively target new markets. - Conduct thorough market research to identify new product verticals and customer needs. - Foster close relationships with potential rental partners to ensure seamless onboarding. -...
-
Startup Business Development
4 weeks ago
Subang Jaya, Malaysia ANTBUILDZ SDN. BHD. Full time**Responsibilities**: - Develop a comprehensive growth strategy for partner and user acquisition. - Research, plan, and execute initiatives to effectively target new markets. - Conduct thorough market research to identify new product verticals and customer needs. - Foster close relationships with potential rental partners to ensure seamless onboarding. -...
-
Live Stream Operator
14 hours ago
Jalan a/ Petaling Jaya Selangor Malaysia VSPN Malaysia Sdn Bhd Full timeGuide the live streaming process, interact with viewers, and enhance the live streaming atmosphereAnalyze live streaming data, improve content, and boost audience engagementResponsible for pre-live preparation, including adjusting lighting and other equipmentPlan and execute live streaming events, including scheduling, setup, and technical...
-
Intern, Operations
4 weeks ago
Subang Jaya, Malaysia NielsenIQ Full timeWe are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a correct and timely...
-
Intern, Operations
4 weeks ago
Subang Jaya, Malaysia NielsenIQ Full time**Job Description**: We are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a...
-
Content Specialist
4 weeks ago
Petaling Jaya, Malaysia CY ACADEMY GROUP SDN BHD Full timeFacebook, Instagram, YouTube, Tiktok, XHS and other self-media platform account operations, including daily content editing, publishing, maintenance, interaction, etc. - New media topic planning and execution, FB, official website and other official accounts and other special event planning and execution. - Work with Marketing team to strategize, plan and...
-
Internship for Business Management
21 hours ago
Petaling Jaya, Malaysia AntHill Living Sdn Bhd Full timeOn-Job Training provided - Top Priority For Permanent Role - Open for last semester’s Intern only - Kota Damansara, PJ, Selangor (Near to MRT - Surian) **We always welcome student(s) from various backgrounds to join us. You will be part of an energetic and fun team with a strong performance culture in the company.** **Responsibilities**: - Assist in...
-
Partner Success Executive
4 weeks ago
Petaling Jaya, Malaysia BXC Travellers (M) Sdn Bhd Full time**Job Overview**:The Partner Success Executive at N3 is tasked with ensuring the success and satisfaction of our strategic in-journey partners such as Express Rail Link and Go Hub. This role focuses on managing operational relationships, streamlining collaboration, and enhancing service delivery and customer experiences. **Responsibilities and Duties**: -...
-
Merchandising Support Executive
4 hours ago
Petaling Jaya, Malaysia PUC Berhad Full time**Job Purpose** - Involves working closely with Category Lead Team to manage and overseeing the dayto-day operations of the eCommerce Merchandizing business - Oversee daily operations in order to maintain 98% of excellence service. **Responsibilities**: - Product Listing : To manage the Presto e-commerce platform, including product listings, image...