Sales Administration Coordinator

2 weeks ago


Batu Kawan, Malaysia EPS Ventures Sdn Bhd Full time

Responsibilities
- Data Management: Maintaining and updating customer databases, sales records, and other sales-related information. Ensuring data accuracy and completeness. Track sales activities, and update customer information.
- Order Processing: Handling sales orders from initiation to completion. This includes processing orders, coordinating with different departments (e.g., logistics, finance), and ensuring timely delivery to customers.
- Customer Communication: Serving as a point of contact for customers regarding order status, product information, pricing, and general inquiries. Resolving customer complaints or issues and escalating complex problems to the appropriate personnel.
- Sales Support: Assisting sales representatives in preparing sales proposals, quotations, and presentations. Providing necessary sales-related information and materials to the sales team.
- Sales Reporting: Assist Sales representative on compiling and preparing sales reports, performance metrics, and sales forecasts for management review.
- Coordinating Sales Meetings and Events: Scheduling sales meetings, conferences, and events. Assisting in preparing meeting agendas and materials.
- Inventory Management: Collaborating with the sales and inventory teams to monitor stock levels and ensure product availability for sales orders.
- Administrative Tasks: Performing general administrative duties, such as filing, organizing documents, etc.

**Requirements**:

- Diploma / Degree holder with formal business qualifications or equivalent
- 2-3 years relevant sales experience with a good exposure in sales coordination, sales support, or a similar role.
- Good communication and interpersonal skills to interact effectively with internal teams and external customers.
- Proficiency in CRM and MS Office suite (Word, Excel, PowerPoint).
- Knowledge in SAP is an advantage.
- Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.
- Customer-centric mindset with a focus on delivering outstanding service.
- Self-motivated with a positive attitude and a strong desire to contribute to the success of the sales team.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

**Language**:

- Chinese (required)



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