Branch Manager

2 weeks ago


Malaysia Monroe Consulting Group Full time

**Branch Manager**:

- **Sector**: Monroe Manufacturing & Industrial 4.0
- **Contact**: Gwen Hong
- **Start Date**: ASAP
- **Client**: Monroe Consulting Group
- **Location**: Malaysia
- **Salary**: Negotiable
- **Expiry Date**: 09 April 2024
- **Job Ref**: BBBH433095_1707472020

Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is recruiting on behalf of a MNC Freight Forwarding company. Our prestigious client is seeking a Branch Manager with at least 6 years of working experience who will play a critical role in leading a team of professionals, fostering client relationships, and ensuring the branch's overall profitability and growth. The job will be based in Johor Bahru.

**Responsibilities**:
Operational Leadership:

- Oversee all aspects of branch operations, including import/export processes, customs clearance, warehousing, and transportation services.
- Develop and implement efficient operational processes to maximize productivity and minimize costs.
- Ensure compliance with all relevant regulations and industry standards.

Team Management:

- Recruit, train, and mentor a high-performing team of freight forwarding professionals.
- Set clear performance goals and provide ongoing feedback to support employee development.
- Foster a positive and collaborative work environment that promotes teamwork and employee engagement.

Client Relationship Management:

- Cultivate and maintain strong relationships with existing clients, addressing their needs and concerns promptly.
- Identify and pursue new business opportunities to expand the branch's client portfolio.
- Ensure excellent customer service and satisfaction, striving to exceed client expectations.

Financial Management:

- Develop and manage the branch budget, monitoring expenses and revenue to achieve profitability targets.
- Implement cost-effective measures and strategies to improve financial performance.
- Prepare regular financial reports and forecasts for senior management.

Compliance and Safety:

- Ensure that the branch adheres to all relevant laws, regulations, and safety standards.
- Promote a culture of operational excellence and responsible work practices within the branch.

Market Analysis & Strategy:

- Stay informed about industry trends, market developments, and competitor activities.
- Contribute to the development and execution of the branch's strategic plans and growth initiatives.

**Job Requirements**:

- Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field
- Proven experience (5+ years) in freight forwarding and logistics, with a track record of successful leadership.
- Strong knowledge of the Malaysian logistics and transportation market.
- Excellent leadership, communication, and interpersonal skills.
- Proficient in using logistics and supply chain management software.
- Strong financial acumen and the ability to analyse and interpret financial data.
- Results-oriented with a focus on achieving targets and delivering exceptional customer service.
- Familiarity with customs regulations and international trade practices.
- Fluency in English and Malay; additional languages are a plus.


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