Hub Manager up to 4k/5k/6k kuala Lumpur

5 days ago


Johor Bahru, Malaysia Agensi Pekerjaan Nala Sdn Bhd Full time

Position: Hub Manager

Industry: Logistic Service Supplier

**Location**:

- Pulau Langkawi
- Titiwangsa, KL
- Kota Bharu, Kelantan
- Chan Sow Lin, KL
- Kota Tinggi, Johor
- Kempas, Johor
- Muadzam, Pahang
- Muar, Johor

Working days: 6 days (1 day off on either Saturday or Sunday)

Working hours:

- 8.5 hours (including 1 hour of lunch break)
- Irregular shifts: Morning/Night Shift
- Usually on morning shifts for the hubs
- No night shift in hub of Pulau Langkawi, so the working hour will be 9am to 5.30pm

**Salary**:

- Up to RM 6kTitiwangsa, KL

Kota Bharu, Kelantan
Chan Sow Lin, KL
Kota Tinggi, Johor
Kempas, Johor
Muar, Johor
- Up to RM 4.5kMuadzam, Pahang
- Up to RM 4kPulau Langkawi

Benefit: OT, Special Entitlement, Fixed Allowance (RM 150), KPI Incentive, Annual leave, Medical leave, Insurance.

About the Team:
The Operation teams covers the operational end-to-end process, from when the buyer searches for a product listed, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job description
- Lead and establish operation processes in the hub during start-up phase
- Track, monitor and ensure on-time shipment delivery from picked up to end customer
- Manage and hire Staff / Subcon / Part time driver / rider
- Handle cash on delivery money and ensure to bank-in everyday
- Coordinate between hub, warehouse outbound and linehaul for smooth operation
- Work closely with customer service and assist in handling customer request
- Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
- Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard

Job requirement
- Good command of language in Bahasa Melayu and English to facilitate discussion with stakeholders
- Preferably 3-5 years experience specializing in Logistics / Supply Chain or equivalent
- Shift-basis with shifts available 6 days a week, depending on agreed team arrangement
- Ability to commit to shift work on a rotational basis
- People management skills - experienced in leading blue-collar workers and able to control problematic staff
- Stakeholder management skills - able to communicate effectively with management
- Basic excel skills - Daily, weekly and monthly reporting
- Good problem solving skills - Backlog, lack of manpower, campaign preparations, etc

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM6,000.00 per month

Application Question(s):

- Preferably 3-5 years experience specializing in Logistics / Supply Chain or equivalent
- People management skills - experienced in leading blue-collar workers and able to control problematic staff
- Stakeholder management skills - able to communicate effectively with management



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