Director of Food

Shangri-La Rasa Ria, Kota Kinabalu

Be part of our Shangri-La family

At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like family, treating everyone with honour and respect. We aim to be the preferred employer by offering competitive work benefits, equal opportunities, and comprehensive training for colleagues to advance and be acknowledged.

The resort consists of 499 guest rooms, a 64-acre nature reserve, the Rasa Ria Reserve, home to wildlife including long-tailed macaques and slow lorises, and home to an 18-hole championship golf course with picture-perfect views of Mt Kinabalu (a UNESCO World Heritage site).

We're looking for an experienced leader as the Director of Food & Beverage required for our Food & Beverage Service Division.

Job Summary

Reporting to the Resident Manager, the Director of Food & Beverage will be responsible for maximizing profit and service quality, ensuring that our guests receive the level of service they deserve.
A few of the defining attributes of the Director of Food & Beverage are his/her engaging personality and exceptional people management skills coupled with strong business acumen and innovation.
The Director of Food & Beverage will also need to demonstrate a solid understanding of budgeting and P&L, cost control and Human Resources processes and procedures, including training and staff engagement.

Attributes

Has strong leadership quality with integrity and is willing to challenge the status quo.
Highly motivated, mature, and able to work independently with high speed of execution.
Attention to detail, service minded.
Strong work ethic.

**Requirements**:
Previous experience in a similar capacity at a luxury chain.
Hospitality and/or F&B qualifications at degree level or above.
Exceptional communication skills in English (both written and spoken). Other language(s) are advantageous particularly Mandarin.
Exceptional ability to build long-lasting relationships with clients and colleagues.
Relevant experience in a quality driven environment.
Natural ability to anticipate guests’ needs.
Excellent knowledge of F&B operations.
Demonstrate innovation in F&B marketing and promotions.
Strong organizational skills with ability to multi-task.
Consistent record of people and team development.