Service Crew

3 weeks ago

Bangi, Malaysia Shell Out®️ Seafood Restaurant Full time

ShellOut is one of the most recognizable names in recent Malaysia’s dining scene. Our restaurants are not stranger to crowds, buzz and display affection via social media. Our popularity is a proof that affluent consumers cannot get enough of our offering, i.e., Cajun style seafood. Our serving style has become an icon its class.

**JOB SUMMARY**
- Responsible to perform several tasks to maintain the floor flow.

**JOB RESPONSIBILITIES**
- Prepare, provide good customer service (welcome, greeting, smile, communication).
- Recommend dishes to customer and take order, as well as alert with the seasonal promotional package.
- Deliver foods and drinks to customer in short time.
- Observe customer needs and provide assistance to customer in time to meet their satisfaction.
- Handle customers’ queries and complaints effectively and efficiently.
- Handling incoming call for tables reservation or booking.
- Delivering invoices and collecting payments as a cashier.
- Ensure safety, cleanliness and hygiene standards are maintained all times.
- Ensure all tables and chairs are clean, sanitized, and organized.
- Support day-to-day operations within the outlet.
- Any other ad-hoc tasks as and when assigned by superior.

**JOB COMPETENCIES**
- No experience is required, training will be provided.
- Willing to learn and able to work in a team.
- Able to work by shift assigned.

**QUALIFICATIONS AND EXPERIENCE**
- SPM leaver is encouraged to apply.

**EMPLOYEE’S BENEFITS**
- EPF, SOCSO, EIS are provided
- Accommodation (if required)
- Attractive Commission
- Medical Coverage
- Special Discount for Staff Purchase
- Leaves Benefits (Annual Leave, Marriage Leave, Training Leave, Exam Leave, etc)
- Monthly Technical Upskill Training

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

COVID-19 considerations:
All customers are required to wear a mask, pickup available, common surfaces are sanitized regularly.

Ability to commute/relocate:

- Bangi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Service Crew: 1 year (preferred)

**Language**:

- English, Bahasa Malaysia (preferred)

Shift availability:

- Day Shift (preferred)

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