Fraud Analyst

Job Information

Job Opening ID
- ZR_1158_JOB

Industry
- Payments Solutions & Integrations

City
- Cyberjaya

Country
- Malaysia
- This role is an opportunity to work with a global fintech company with an ambitious mission to make online trading accessible to anyone. With more than 2 million clients worldwide and over a hundred transactions per second, we need a detail-oriented fraud analyst who is comfortable with large data sets and can thrive in a fast-paced environment with tight deadlines.
- As a Fraud Analyst at Deriv, you will monitor the transactions and activities on our clients’ accounts to identify and track suspicious or high-risk transactions or activities. Your role is essential in addressing and preventing potential risks that any improper activity can impose on the company or clients.
- Your challenges
- Analyse data to find irregular client activity patterns and abnormal behaviour.
- Collate information to identify potential system faults and prevent abuse issues.
- Conduct investigations of suspicious activity.
- Review and analyse fraud dispute cases raised by card processors.
- Understand card scheme rules and regulations and propose solutions to maintain fraud and chargeback rates within thresholds.
- Handle chargeback cases by working with card processors to provide evidence and minimise chargeback losses to the company.
- Work on ad hoc fraud-related tasks and projects as and when required.
- Research new tools and trends to combat fraud and make recommendations on ways to improve anti-fraud procedures.

**Requirements**:

- University degree in law, business administration, or a related field or relevant work experience.
- Strong knowledge of applicable laws and regulations
- Experience with the prevention and detection of card fraud
- Good understanding of financial crimes, in particular, cyber-fraud
- In-depth knowledge of cards risk management concepts and practices
- Ability to make sound, fact-based decisions

What’s good to have
- Certification from an accredited body such as the Association of Certified Fraud Examiners (ACFE), (International Compliance Association), etc.
- Relevant work experience in the fintech industry

**Benefits**:

- Exciting work challenges
- Collaborative work environment
- Career advancement opportunities
- Market-based salary
- Annual performance bonus
- Health benefits
- Casual dress code
- Travel and internet allowances
- Team building events