Kiosk Manager

**Responsibilities**:

- Set goals, develop, and drive strategic and operational plans based on trend analysis and local market knowledge to ensure effective execution.
- Manage the team with integrity, honesty, and knowledge that promotes the culture, values, and mission of B&G Recipes.
- Oversee operating costs by defined geography to optimize the contributions.
- Optimize geography contributions through the right people, place, and the following processes.
- Drive the engagement, development, and performance of all team members.
- Demonstrate a calm demeanor during tough periods or unusual events and manage smooth transitions thereafter to keep the stores operating to standard and to set positive examples for the store teams.
- Demonstrate ingenuity and creativity in accomplishing goals when resources are limited or unavailable; can execute a plan without relying on a defined process.
- Set clear expectations, delegate and communicate key responsibilities and practices to team members to ensure a smooth flow of operations.
- Constantly review store environment to identify problems, concerns, and opportunities for improvement.
- Monitor and manage store staffing levels.
- Utilize management information tools and analyze financial reports to identify and address trends and issues in-store performance.
- Ensure compliance with applicable federal, state, and local laws and regulations.
- Develop risk management framework, service recovery framework, policy, and process and establish financial budgets and plans.
- Develop and maintain business continuity strategies, policies, and guidelines.
- Facilitate the innovation process within the organization and foster business relationships and organizational diversity.
- Manage compliance with food and beverage hygiene policies and procedures.
- Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative, and effective methods of recognition
- Utilize and demonstrate effective management principles and practices to create and maintain a successful store team resulting in an environment where partners are valued and respected.
- Produce related reports for management review
- Performs other related duties/ tasks as assigned by superior/ management

**Requirements**:

- Must possess at least a Degree in Business Management or other related disciplines
- Minimum 2-3 years of work experience in the related field
- Excellent presentation, communication, problem-solving, interpersonal, and time-management skills
- A valuable team player and able to work independently
- Possess leadership and decision-making skills
- Willing to work during weekends and public holidays
- Computer literate with good command of both written and spoken English and good in Mandarin will be advantaged.
- Confident, proactive, able to work under pressure and meet tight deadlines
- Possess own transport and willing to travel

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Seri Kembangan: Reliably commute or planning to relocate before starting work (preferred)

License/Certification:

- B2, D (required)

Willingness to travel:

- 100% (preferred)