Sales Executive

Sales Executive primary role is to sell guest rooms and banquet facilities as directed by Hotel Manager. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and perform clerical functions.

**Responsibilities**:

- Answer telephone and respond to caller inquiries in a pleasant manner.
- Answer guest questions about the property facilities/services (room rates, packages, promotions, etc)
- Assist Hotel Manager to create and implement marketing outreach program, events and campaigns in order to directly and/or indirectly generate revenue for Humaira.
- To plan, assist, purchase, prepare or improvise internal and external collaterals.
- Responsible to coordinate with Front Office and Housekeeping team on the hotel occupancy daily.
- Generating reports, preparing proposals, collections details, coordinating with clients and suppliers.
- Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
- Assist Hotel Manager by managing schedule, filing important documents, and communicating relevant information.
- Meets with guest in absence of the Hotel Manager to convey details of the property facilities /services effectively and professionally to the guest.
- On behalf of Hotel Manager to respond guest complaint.
- Preparation of Daily, Weekly and Monthly Report for onward submission to corporate office (Hospitality Division).
- Performs other related duties to benefit the mission of the organization.

The above duties are a guide to the nature of work required and are not intended all the tasks associated with the role. Incumbent maybe required to perform any other duties as and when assigned by Management from time to time.

**Requirement**:

- Having Diploma or Degree in related Hospitality Management Qualification
- Have computer skills to use accounting software program.
- Able to manage work pressure, multi-tasking, and work independently with sense of urgency.
- Resourceful, flexible, and adaptable with a positive working attitude.
- Strong problem solving and creative skills and the ability to exercise sound judgement and make decisions based on accurate and timely analyses.
- High level of integrity and dependability with a strong sense of urgency and results-orientation.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Tanah Merah: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales Coordinator: 1 year (required)
- working in hotel: 2 years (required)

Application Deadline: 05/31/2024
Expected Start Date: 06/01/2024