Retail Crew Leader

Making proficient sales transactions - using a point-of-sale system provided
- Handle cash and other forms of payment
- Maintain proper cash drawer balances and denominations
- Demonstrate impeccable product knowledge
- Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits
- Suggestive selling - using proven techniques (i.e. related items, higher quality items, transitional phrases)
- Maintain a clean and organized store
- Maintain proper product stocks levels - through retail pulls & inventories
- Supervise the Retail Sales Agent

**Requirements**:

- 2 years work experience as a Retail Sales Representative or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- This position is restricted to individuals with the rights to work in Malaysia