Theme Park Assistant

4 weeks ago

Nusajaya, Malaysia LEGOLAND® Malaysia Resort Full time

**About the job**
At LEGOLAND Malaysia Resort - Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Water Park, Hotels, SEA LIFE CENTRE - the opportunities here at LEGOLAND are endless

**Position Summary**:
Responsible for supervising, monitoring and attending to park rides, including boarding and securing passengers, starting rides, and ensuring passengers exit safely. You will exude an infectious passion for delivering world-class memorable experiences. You are to embrace the vision and values of the business to deliver highest standards of safety and compliance.

**Scope & Responsibilities**:

- To acquire park knowledge in order to be able to assist with any guest problems.
- Operates rides at the maximum capacity while making sure to do it in the safest way possible.
- Records attraction hourly counts and hourly wait times.
- Oversees and pays special attention to all children, not only in a service but also safety point of view. Assists and informs guests on a voluntary or involuntary basis of general-park knowledge throughout the day.
- Follows departmental safety and ride procedures at all times.
- Helps guests while entering and exiting on/off rides/attractions while assuring guest safety at all times.
- Handle guests’ enquirers.
- Patrols park and sweeps main pathways, landscape areas and queue lines.
- Empties and cleans park trash bins before becoming full or over-flowing.
- Cleans and tidies guest restrooms throughout the Park as well as keeping them stocked with supplies.
- Follows departmental, safety and chemical-handling procedures at all times.
- Reports any problems, faults, or safety issues to the supervisory team. Is trained in handling hygienic waste using chemicals and equipment provided.

**Background & Experience**:

- Graduates of high school or other equivalent levels of education.
- A minimum of 2 years of Theme Park or related customer service experience is preferred.
- Ability to speak and read basic English language.
- Ability to work in an exposed/outdoor environment.
- 2 vaccines.
- Willing to work flexible hours, including evenings & weekends to support park operations.

**About The Benefits**
In return you will find a competitive salary and benefits package (including a medical, dental and insurance), and benefit from free annual pass, staff discounts, and free entry to all our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

**Job Types**: Full-time, Part-time

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