Executive / Assistant Executive - Customer Service

**Responsibilities** Identify and acquire new customers, markets and opportunities. Responsible for achievement of Sales target. Servicing and provide support to existing customers as well as a establishing new customers base. Understand customers’ inquiry on purchase orders, delivery dates and etc. Attend customers’ inquiry on purchase orders,...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

Responsibilities: - To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate...

List-ID: 103384559Today 15:42 **Job Description**: - Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions...

**RERFull job description** - Arrange import and export operation and documentation - Arrange local and overseas transportation ( Sea & Air ) - Handle correspondence with local or overseas agents. - Have a good liason with Shipping companies. - Daily co-ordination of operation and customer booking. - Manage Documentation and Customer Services Dept. -...

**Job Objective**: - Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders) **Core Responsibilities**: - Build relationships with existing customers by understanding their needs and assisting with their queries - Manage customer orders and communicate requirements to internal stakeholders...

1. To prepare Request of Transport (ROT) for import and export deliveries 2. To execute the daily haulage operation effectively and efficiently by handling the communication in order to meet the customer's requirements 3. To attend queries on the status of the containers and update the customers accordingly 4. To update container movement into system and...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

**Company Overview** The organisation is an online to offline (O2O) building materials and interior finishes marketplace where you can find a wide range of high quality, branded and bargains materials for house projects. **Responsibilities**: - Responsible in handling all incoming inquiries from social media and other related channel. - Assist in...

**Company Overview** The organisation is an online to offline (O2O) building materials and interior finishes marketplace where you can find a wide range of high quality, branded and bargains materials for projects. **Responsibilities**: - Responsible in handling all incoming inquiries from social media and other related channel. - Assist in developing...

**Offer description**: $ 2,500.00 (monthly) Permanent contract Full Time Company Overview The organisation is an online to offline (O2O) building materials and interior finishes marketplace where you can find a wide range of high quality, branded and bargains materials for house projects. **Responsibilities**: - Responsible in handling all incoming...

**Offer description**: $ 2,500.00 (monthly) Permanent contract Full Time Company Overview The organisation is an online to offline (O2O) building materials and interior finishes marketplace where you can find a wide range of high quality, branded and bargains materials for house projects. **Responsibilities**: - Responsible in handling all incoming...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

**IMAGE LOGISTICS (M) SDN BHD** **BAYU TINGGI, KLANG** **_JOB VACANCY_** **_WE ARE HIRING!!_** **CUSTOMER SERVICES EXECUTIVE** Application are invited from dynamic, energetic and responsible professionals who have hand on experience in all aspects in Customer Services in logistics industries Image Logistics (M) Sdn Bhd - Professional, Experience and...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

1. Daily coordination with Shipping Agency on import/export shipment and customs related issues/documentation. 2. Arrange shipment by executing delivery plan and customs regulation to end customers. 3. Verify merchandise shipped by matching AWB/BLs reconciling quantities, noting discrepancies. 4. Check the products customs tariff code and liaison with...

Communicate regularly with customers in a polite and professional manner and solve daily issues (while coordinating with internal colleagues, as necessary) - Research rates and routings; create routing orders, quotations and handle bookings from customers - Handle customer enquiry and inform customers about other available services to gain additional...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

Required language(s): English, Bahasa Malaysia - Freshers can apply - Required Skill(s): Microsoft Office - Preferably Executive specialized in Logistics/Custom or equivalent. - Must able to communicate with customer and freight forwarder - Must able to complete task on time. - Prepare shipping documentation - Shipping Instruction - Delivery order - Export...

**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...