Frontdesk/receptionist
6 months ago
Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Run night audit
- Perform other tasks assigned from time to time
- Maintain updated records of bookings and payments
**Salary**: From RM1,500.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
