Account Manager

3 weeks ago


Setia Alam, Malaysia MacGregor Full time

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor._

**Purpose of the position**:

- Plan, develop, direct, execute and monitor sales activities within a specified geography or market segment to achieve established sales targets
- Promote and sell the organization's products and services including spare parts.

**Main tasks and responsibilities**:

- Develop equipment and service sales budgets and plans for an assigned geography, market segment, or particular customers.
- Negotiate sales with existing and new customers.
- Assist with the preparation of sales and service sales forecasts and budgets; monitor sales revenues against forecasts to identify problem areas; adapt procedures or priorities to improve the overall performance.
- Contribute to the development of sales, customer retention, pricing, and distribution strategies for area of responsibility through provision of market intelligence and customer information, and by understanding market trends.
- Support sales and service Account Representatives (as applicable) on the operational aspects of the organization's products and services and internal procedures.
- Pursue sales leads, visiting existing and new customers to meet sales target levels.
- Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
- Proactively develop and implement sales tactics and action plans with manager’s approval and working with the sales support teams.
- Meet or exceed sales budgets.
- Plan and execute regularly scheduled customer visits in line with agreed schedules.
- Actively investigate and report back on customers product Installed Base (IB)
- Produce and file visit reports associated with customer visits.
- Collect and update all relevant market and customer information and inform all branch and regional management.
- Stay informed regarding Order/Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy
- Actively pursue collection of account receivables with support of local controller
- Accept, execute and deliver other projects as assigned by management for the benefit of the company

**What you’ll need to succeed**:

- Education
- Bachelor’s degree in engineering, marine or business
- Experience
- 3-5 years in Marine, shipping or offshore
- We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.
- Fluent English - written and oral, Microsoft office suite, Work Independently
- Good presentation skills
- Ability to use different negotiation techniques

**You will be part of**:
We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

**Interested to join?**:
**MacGregor is part of Cargotec**
- MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions, all designed to perform with the sea._
- _
- _
- MacGregor is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 4.6 billion and it employs around 11,400 people._



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