Customer Service, Sg Dua Butterworth
1 week ago
Customer Service:
Greet customers warmly and ascertain problem or reason for calling.
Deal directly with customers either face to face, by telephone or electronically.
Stay up-to-date with new products and services.
Open and maintain customer accounts by recording account information.
Response promptly to customer inquiries.
Arrange ordering and receive deliveries from suppliers.
Ensure racks are fully stocked and goods are well displayed.
Keep the counter, display items and the shop floor clean and tidy.
Process payments by totaling purchases, processing cash, credit card or cheque.
Assist with placement of orders, refunds, or exchanges.
Follow communication procedures, guidelines and policies.
Coordinate with Store Keeper for inventory management.
Coordinate with Driver for delivery.
Perform ad-hoc duties as assigned by the Management.
SKILLS & QUALIFICATIONS:
At least SPM level.
General Mathematics skills.
Knowledge of administrative procedures.
EMPLOYEE BENEFITS:
Attractive salary package
Attractive annual leave
EPF
SOSCO
SIP
Overtime
Allowances
Schedule:
- Monday to Friday
- Weekend jobs
Ability to commute/relocate:
- Butterworth: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
- Bachelor
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
**Job Types**: Full-time, Permanent
Pay: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
License/Certification:
- Driving License D (preferred)
Application Deadline: 10/06/2024
Expected Start Date: 05/28/2024
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