Assistant, Patient Relations

1 week ago


Melaka, Malaysia MELAKA STRAITS MEDICAL CENTRE SDN BHD Full time

Provides patient relation service to preserve the hospital’s brand image and to promote better patient relations. - Provide information and added value services to fulfil patients, customers and visitors’ satisfaction. - Handling grievances and complaints together with superior. - Assist to ensure the department meets or exceeds its objectives
Oriental Melaka Straits Medical Centre is a 300-bedded, fully-integrated multidisciplinary specialist centre located at the beach area of Klebang, a mere 10 minutes from the heart of the Melaka Heritage City. Our aim is to be the leader for value-based, high quality healthcare in the region, and our dedicated team are ever ready to serve the local community and visiting health tourists with quality healthcare services. At Oriental Melaka Straits Medical Centre, we want you to have the utmost comfort while seeking treatment with us and therefore, we strive to provide wholehearted service that pays attention to your needs. Together with our medical specialists from various disciplines, our centre also provides facilities such as Operating Rooms, Diagnostic and Interventional Imaging Services, an In-House Laboratory, Pharmacy Services, Dialysis Centre, Diagnostic Centre and a Rehabilitation Centre. In addition, patients and visitors can also find other facilities such as a cafeteria, a bakery, a 24-hours convenience store, car park, gifts shops and other retail shops. Owned by Oriental Holdings Berhad (“OHB”), a 50 years old public-listed company in Malaysia, Oriental Melaka Straits Medical Centre strives to bring quality and trusted healthcare services to the community as well as visiting tourists.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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