Solution Architect
5 months ago
**JOB DETAILS**
**Pre Sales**
- Providing demonstrations, presentations, training, consultation and sales support services for the sales team and clients on Company’s products and services.
- Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.
- Working with sales team to determine solutions to customers’ challenges and supporting the sales team to present proposals to clients.
- Assisting sales team in the qualification of customer needs.
- Ensuring solutions stated in the Statement of Work is best practice and in line with client requirements.
- Working closely with Sales to ensure the successful closure of the sales process.
- Assisting in the timely closure of sales opportunities.
- Liaising with Technical and Consulting/Project team to provide solutions and feedback to clients’ business requirements.
- Keeping abreast of market trends and product & competitor landscapes.
- Managing customer accounts by ensuring timely follow-ups.
- Creations of marketing concepts.
- Building technical and commercial proposals.
- Responding to Request for Information / Proposal (RFP) documents.
- Delivering solution centric & domain specific presentations where needed.
- Presenting to all levels of the organization including top management.
- Coordinating complex Solution developing process and overcoming objections to closure.
- Assist in creating collaterals, case studies, white Papers, etc.
- Build reusable collateral and contribute to the knowledge repository.
**Customer Service**
- Building relationships with customers and proactively seeking new sales opportunities by developing new relationships with prospective clients.
- Engage with customers as a trusted advisor, listening and understanding their challenges and requirement - both technical and business, and clearly articulate and communicate to the sales team, and document them
**General**
- To perform other duties at the discretion of superior and/or management.
**REQUIREMENTS**
- Excellent communication and presentation skills
- Ability to work closely and collaboratively with different team members
- Possess detailed knowledge about the company products, technology or solutions
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM6,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Work from home
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
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