Waiter/ Service Crew
6 months ago
**Job Title: Waiter/ Service Crew**
**Job Types**:Permanent, Full-time, Locals only
**Location of restaurant**:Taman Melawati, Ulu Kelang
**Responsibilities**:
**Customer Services**
- Greet and seat customers with a friendly demeanor.
- Take and deliver customer orders accurately and promptly.
**Menu Knowledge**:
- Have a thorough understanding of the menu items.
- Provide recommendations and answer customer questions.
**Order Accuracy**:
- Ensure orders are accurate and meet customer specifications.
- Double-check orders before delivering to tables.
**Communication**:
- Effectively communicate with kitchen staff and other servers.
- Relay customer feedback and special requests to the kitchen.
**Upselling**:
- Suggest additional items or specials to enhance the dining experience.
- Promote desserts, drinks, or other upsell opportunities.
**Table Maintenance**:
- Monitor and maintain cleanliness of tables and dining area.
- Set up and reset tables efficiently.
**Billing and Payments**:
- Present bills to customers and process payments accurately.
- Handle cash transactions and provide correct change.
**Teamwork**:
- Collaborate with kitchen and fellow servers to ensure smooth operations.
- Assist colleagues when needed.
**Qualifications**:
- Previous experience as a server or in customer service is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of menu items and ingredients.
- Positive attitude and a customer-focused mindset.
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
- Protected and covered for EPF, SOCSO and EIS
**Schedule**:
- Afternoon shift
- Day shift
- Evening shift
**Supplemental pay types**:
- Yearly bonus
Pay: RM1,500.00 - RM2,300.00 per month
Schedule:
- Day shift
- Evening shift
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