Customer Service

**Company Description** Farmedy, located in Kepong, Kuala Lumpur, is a brand focused on developing a range of health food and remedies derived from the goodness of plants. The company is committed to authenticity, exceptional effectiveness, and the use of unique, functional phyto-nutrient ingredients. We believe that consuming right nutrients is the best...

Responsibilities - Provides direction to the Customer Service Division by assigning, directing, and reviewing the work of staff. - Maintains the daily schedule to ensure complete coverage for our customer base. - Maintains and directs the daily activities such as billing, final billing and work orders, returned items, phones, counter, reception, and any...

Responsibilities - Providing introductory information to new customers call in via WhatsApp and call. - Providing introductory information to new customers call in via walk in. - Ensuring that customers are satisfied with products or services. - Letting customers or clients know about additional products or services focusing on READY STOCKS inventory...

Responsibilities: - Providing introductory information to new customers call in via WhatsApp and call. - Providing introductory information to new customers call in via walk in. - Ensuring that customers are satisfied with products or services. - Letting customers or clients know about additional products or services focusing on READY STOCKS inventory...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**Responsibilities**: - Handling inbound calls regarding general & complicated issues from customers. - Handling outbound or follow-up calls to customer whenever required. - Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers. - Managing ad-hoc administrations, also...

Responsibilities: - Providing introductory information to new customers call in via WhatsApp and call. - Providing introductory information to new customers call in via walk in. - Ensuring that customers are satisfied with products or services. - Letting customers or clients know about additional products or services focusing on READY STOCKS inventory...

Responsibilities: - Providing introductory information to new customers call in via WhatsApp and call. - Providing introductory information to new customers call in via walk in. - Ensuring that customers are satisfied with products or services. - Letting customers or clients know about additional products or services focusing on READY STOCKS inventory...

**Company Description** Farmedy, based in Kepong WP. Kuala Lumpur, is a brand focused on developing a range of health food and remedies using natural plant-based ingredients. We are dedicated to promoting good health through the consumption of raw plants and believe in the power of nature's goodness. **Role Description** This is a full-time on-site role...

responding with accurate information to customer inquiries regarding products and services of the organization - follow up with customer on the quotation status and perform negotiation skill to close the deal - handle customer sales order - to perform ad-hoc duties assigned by team leader when needed Job Requirements: - service minded personnel with...

**Requirements**: TIME：10am - 8pm (6 Working Days No Shift Rotation) - No experience required - No need to do SALES - No need to meet customersRequirements： Can communicate in three languages **Responsibilities**: - Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer...

Handle inquiries via all supported media channels both inbound and outbound services appropriately to all guests and partners. - Listen attentively to customer needs, concerns and demonstrate empathy while maximizing opportunity to build rapport with the customer - Handle accurate documentation of interactions, maintain data accuracy in the relevant contact...

**Your Role**: - Answer incoming calls and communicate with customers in a friendly manner. - Flexibly schedule class times. - Manage student check-ins and registrations. - Provide high-quality service and assist customers with inquiries and registrations. - Perform basic computer and administrative tasks. **We Are Looking For**: - Fresh graduate are...

**Duties and Responsibilities**: 1. Provide highest possible level of Customer Service in meeting customers’ needs. 2. Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the Company’s service standards and on an immediate basis. 3. Attend to customer on the delivery of Vacant Possession. 4....

**Responsibilities**: - Provide day-to-day administration support to the department. - To prepare a report and summary. - Answering calls, taking messages, and handling correspondence. - Preparing customer orders, parcels, and couriers. - Liaise with courier service & customers, assist accordingly. - Handle documentation, and data entry and organize the...

Bio Nutricia is in the verge of massive business expansion (locally and internationally) and anticipating a significant market growth. Hence, we are looking for a PASSIONATE personnel to grow alongside with us and develop, implement, track and optimize our business. We seeking a highly-motivated, knowledgeable, and friendly personnel to join our team. In...

Job Description *Greet and receive client's entering premises for information and assistance *Addressing and escalating customer needs and complaints *Provide information about our services, facilities and packages *Answer phone calls, prepare reports as necessary *Required to send meals during customer's meal time *Any other duties as assigned by the...

**Admin Clerk Customer Service** **Job Requirement** - Service oriented. - Able to communicate in Mandarin, Bahasa Malaysia, English. - Willing to learn, work hard, and self-motivation. - Able to work in Puchong. - No experience welcome to apply. **Responsibilities**: - Answering telephone calls, responding to queries. - Prepare and pack online orders. -...

We are currently seeking a highly-motivated, knowledgeable, and friendly personnel to join our team. In this role, you will deliver exceptional customer service, motivated, helpful, friendly and professional attitude. This position provides customer service support and resolution of routine problems regarding client's product or services. - Health food...

**Responsibilities**: - Prioritize on the ticketing portal - organize, update, follow-up and assign tickets to the appropriate support members. - To assist mainly for support related matters in terms of Application / IT Support. - To provide over the phone support, helping staff or clients set up systems or resolve minor issues - Level 1 - All existing...