Immediate Hiring Customer Service Executive

6 days ago

Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn Bhd Full time

**Job Scope**:

- Handle high-volume inquiries efficiently.
- Provide information on products and services, demonstrating commitment to Customer Service.
- Maintain confidentiality regarding customer data.
- Resolve difficult customer situations.
- Organize and prioritize workload effectively.
- Ensure good attendance and positive interactions with coworkers.
- Offer excellent service to exceed customer expectations.
- Ability to multitask and quickly acquire product knowledge.

**Requirements**:

- Proficiency in customer service and online chat.
- Self-starter with independent judgment and decision-making skills.
- Attention to detail and follow-through.
- Fluency in English and Mandarin, including spelling and grammar.
- Basic math skills.
- Minimum requirement: SPM (Malaysian Certificate of Education).

**OFFICE HOURS**:

- 5 working days + 2 days off (depending on shifts)
- 9 hours working a day (inclusive 1 hour a break)

**Job Type**: Contract

**Salary**: RM2,300.00 - RM4,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected salary?
- Are you able to start this role immediately?
- Are you able to work on a rotational shift?

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