Supervisor (Sushi King Kiosk Ioi City Mall

Address customer concerns in reference to product, service rendered or staff interactions.
- Be Hospitality ambassador promoting and uphold “Japanese Hospitality”.
- Train new hires on standard operating procedure (SOP) of company, from how to handle a negative customer experience to how to properly serve customers.
- Supervise and participate in preparation of restaurant to be ready for service, following sequence of work during set-up time and service time.
- Checks that food and beverage orders are delivered as per SOP.
- Monitor staff punctuality and attendance to ensure smooth operation.
- Ensure work area is well maintained and clean at all time, including utensils, equipment etc.
- Ensure workstation is well-stocked and well arranged, before, during and after operation hours.
- Check staff strictly follows company policies and SOP.
- Perform shift Opening or Closing on the POS and tally cash and credit card settlements.
- Ensure that the restaurant is always kept clean and organized, both at the front as well as the kitchen areas.

**Benefits**:

- Attractive Salary Package
- Comprehensive Training Program
- Long Service Award
- Exceptional Incentive Scheme
- Attractive Annual Bonus
- Insurance Coverage
- Panel Clinics & Medical Claims
- Career Advancement Program

**Requirements**:

- Must be Malaysian Citizen
- Minimum 1 years of relevant working experience In F&B background or similar role.
- The ability to work under pressure and encourage people.
- Demonstrate positive mindset and attitude.
- Disciplined, self-motivated and keen to learn.
- Strong planning and organizational skills to streamline the operations.
- Problem solving and counselling staff abilities.

**Schedule**:

- Rotational shift

**COVID-19 considerations**
- Must be Fully Vaccinated

**Education**
- STM/STPM (preferred)

**Language**
- English and Bahasa Malaysia (preferred)

**Salary**: RM1,800.00 - RM2,400.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Holidays
- Monday to Friday
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus