Specialist, Mhupgrade

**Job Title**:
Specialist, MHupgrade & MHholidays (Upgrade Revenue)

**Reports To**:
Manager, MHholidays

**Role Purpose**:
Deliver and implement MAB revenue plan and strategies for MHholidays program through rigorous, constant, and forensic evaluation and analysis of hotels packages and completive positioning to implement optimal hotel packages promotions.

**Key Accountability**:

- Deliver the MHholidays revenue budget for designated responsibilities through execution of successful strategies and contribute positively to RMD strategy formulation.
- Achieve all MHholidays revenue budget and KPIs.
- Contribute positively to maximisation of revenue through considered strategy.
- Optimise MHholidays revenue performance by constantly reviewing and analyse packages offers against competitors as well as new features viable to be offered.
- Improve departmental efficiency through regular review of processes and technology related to MHholidays maintenance.

**Qualifications & Working Experience**:
Diploma and/or Degree in Numerical discipline (e.g. Economics), Science & Information Technology and/or business.

**Skills & Knowledge**:

- Strong analytical skills, attention to detail and the ability to interpret large and complex volumes of data to identify trends and solutions.
- Excellent commercial acumen and problem solving skills.
- Good communication and presentation skills.
- Commercial aviation background and collaborative team player at peer level.

**Key Challenges**:

- Ability to use Amadeus reservations system, Digital solutions tools.
- Responsible for delivery of significant MHholidays revenue generation.
- Responsible to meet challenging targets, checking/verifying refund requests, testing of complicated upgrade requests or in conjunction of other new ancillary products.
- To respond timely to requests made by superiors.