Social Media Executive

7 months ago


Petaling Jaya, Malaysia WINSHIELD MALAYSIA Full time

Job description
- Assisting in the formulation of strategies to build a lasting digital connection with customers.
- Planning and monitoring the ongoing company presence on social media platform. (FB, IG, TIKTOK, XHS and YOUTUBE)
- Launch optimized online adverts to increase company and brand awareness.
- Provide creative ideas for content marketing and update website articles for SEO usage.
- Collaborate with graphic designer and videographers for art direction follow the concept idea and direction given from management requirement.
- Acquire insight in online marketing trends and keep strategies up to date by monitoring and submit monthly analytics to management.
- Manage incoming leads and generate monthly sales ROI
- Managing Facebook enquiry by daily basis and generated leads accordingly
- Using social media to engage customers, actively and responsive to incoming enquiries.
- Handle customers’ enquiries from all digital and social media platform. Follow up after sales service ensuring customers’ satisfaction.
- Provide latest products information and packages to customer through digital platform or contact customer directly.
- Uphold company image & reputation with proper grooming and language.
- Work with various content formats such as videos, audio and pictures.
- Support in organizing and participating in any event. (When is needed)
- Brainstorming with marketing team for art direction and advance planning for any campaign
- Generate monthly analytics report is required and submit to superior
- Assists in other ad-hoc assignments as instructed by Superior/HOD when it’s needed.

Job Requirement
- At least 3 years of working experience in the related field.
- Pleasant personality, have sense of responsibility and willing to learn.
- Must be computer literate.
- Enthusiastic, assertive, aggressive, and independent.
- Ability to put closure on issues quickly and is results-driven.
- Committed to work and able to multitask and to work overtime (if needed).
- Work well in a fast-paced environment.
- Possess active communications skills.
- Highly organized and attention to details.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Performance bonus

Application Question(s):
**Experience**:

- Social media management: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



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