L2 Production Support

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

Greetings from **Softenger (Malaysia) Sdn. Bhd. !!** We are hiring for one of our Leading client for the role of **IT Analyst - Production Support** for **KL, Malaysia.** **Payroll Company : Softenger Malaysia** **Position : IT Analyst - Production Support** **Role : Long term contract (extendable based on performance)** **Work Location: Menara, Jalan...

Must have: As400- Silverlake / l2 support (minimum), to work in shifts as400,RPG, unix/linux, oracle or sql / shell scripting. Core banking or card (Credit card / debit card) exp - Bachelor’s degree of Computer Science or Engineering - Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service...

experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Type**: Contract Contract length: 12 months **Salary**: RM2,370.05 - RM7,000.00 per month **Benefits**: - Health insurance - Professional development Schedule: - Monday to Friday

**Job details**: Posted 01 November 2023 SalaryRM5000.00 - RM6300.00 per month LocationKuala Lumpur Job type Permanent DisciplineTechnology & Digital Reference269175_1698805034 **Requirements**: - Proven knowledge of MSSQL and basic scripting or coding. - Familiarity with ITIL processes. - Preferred understanding of coding languages such as Java or...

**Job Highlights** - Unique Opportunity for Career & Self Development - Young & Energetic Culture - Dental, Optical, Staff Insurance, training, Birthday gift, etc Highly Desired skills: - Minimum 4 years of working experience in cyber security, computer operations and data network support or maintenance - Working knowledge of cyber security frameworks,...

Depending on applicant experience and capabilities, we have multiple positions to fill in this role (L1 Customer Support or L2 Application Support). L1 Customer Support ExecutiveThis role's main responsibility is to act as a traffic controller for support request tickets, to improve the workflow and overall management of requests in the application support...

Depending on individual's experience and abilities, we are looking to fill various positions in this role (L1 Customer Support or L2 Application Support).WHAT YOU WILL DO:Manage ticketing tasks such as organizing, updating, following up, and assigning tickets to the appropriate support team members or departments.Assist with support-related issues in terms...

**Role and responsibilities** - Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables. - Support diverse jurisdictions comprising of SG, MY, CN, International - Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards. - Respond on time...

**Qualifications and Skills**: - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. - Proven experience as an Application Support Engineer or in a similar technical support role. - Familiarity with ITIL framework and best practices in IT service management. - Knowledge of scripting languages...

RESPONSIBILITIES - Manage remote centralized provisioning activities of OLLC for international circuits that requires Overseas Local Loop Circuits (OLLC). Engineer shall also provide services to enable the centralization of remote provisioning of these circuits across the world - Manage, track, update and closure of all OLLC works-orders as per different...

**Key Responsibilities**: Builds productive internal/external working relationships by having close follow-up and collaboration with IT partners. Applies sound judgement and escalates where necessary. Provides clear and regular communication to co-workers via oral and written communications To assist team members on daily routine task for support and...

Application Services - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. - Design appropriate metrics for reporting on key performance and quality indicators,...

Role Description - Production Support Lead Developers at FNZ own the pipeline of work required to resolve issues and complete build assigned to Production Support. They will liaise with internal and external stakeholders to ensure maintenance and continuous improvement of platforms is included as part of the release process. - Team Responsibilities - The...

Production Support Analyst Important Information Location: Kuala Lumpur Experience: Minimum 3 years of relevant experience Job Mode: Contract Work Mode: On-site Responsibilities and Duties - First level of technical support for all reported incidents. - Take ownership of reported incident from evaluation to recovery. - Trigger the execution of existing...

The role - Supporting Incident & Problem Management - analysis, investigation, diagnosis and problem solving to identify, troubleshoot and resolve production issues. - Release & Change Management - support testing and release process for production fixes. - Service Transition - facilitate the transition between project support and production support for all...

Role Description Acting as the guardian of Production, the Production Support Manager works with internal stakeholders to champion quality change and takes ownership of outcomes to improve team effectiveness, operational efficiency and an excellent client experience. Team Responsibilities The team are responsible for:- Incident & Problem Management -...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...

Job Title - Production Support Developer- Role Description- You will be part of our Production Support Team, who make sure that our live platforms run smoothly and without issues.- This is a great opportunity to kickstart your career, gain commercial experience in programming, and grow into a seasoned and skilled developer. FNZ offers various paths that you...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems. We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1. Execute professional services contracts by...