Solutions Architect
2 weeks ago
Our Client is a global technology distributor with worldwide capabilities in Cloud, Global Deployment and Services, and category-leading Security, Unified Communications and Collaboration, Networking and Data Center technology practices.
Combining expert technical and market knowledge with a uniquely collaborative engagement model, the company is transforming technology distribution through its digital and physical products and services delivery.
With teams in 110 offices in 70-plus countries across six continents, they provide services to more than 170 countries.
Position: Solutions Architect
Location: Petaling Jaya
**Responsibilities**:
- Reports to the business unit, and will act as the technical expert working with channel partners to support the validation and creation of solutions that meet end-customer needs, across Malaysia.
- The Solutions Architects will be resellers AND end users facing conducting proof of concepts and demos of Cisco solutions.
- Provide pre-sales technical support on technologies to channel partners and internal resources - pricing, solutions validation, deal assistance
- To work with nominated channel partners to identify and qualify vendor opportunities and facilitate knowledge transfer to the channel partner and end user, leading to sales of these and other vendor solutions. This will require expertise in conducting white board sessions to partners.
- Work in conjunction with other internal technical and sales resources to promote complete solutions where appropriate. Actively seek to partner technologies with other vendors.
- Support Account Managers in the achievement of set revenue and GP budgets in line with company directives and objectives.
- Work with Sales and Products teams to align vendor objectives with the company.
- KPIs: 30%: End user or partner visits to promote the technology and solutions Work with vendors to promote sales play (business outcome selling) to our business partners; 20%: Contribution to marketing campaign execution as the product evangelist, be passionate about convincing the partners or end users to use the solutions; 10%: Development of capabilities in software defined data network, collaboration and security, self-study, upgrade and keep pace with the change in technology.
- The Solutions Architect role is a critical touch point within the Technical Team regarding partner enablement, opportunity qualification, training and quoting. The role will require a high level of professionalism and the ability to juggle multiple tasks whilst ensuring a consistent level of support to our partners and internally (whilst also travelling interstate).
**Requirements**:
- Degree in a relevant field.
- Experience with complex change management in technological context
- Proven experience in and networking in a technical capacity either in presales or a solutions architect in a customer-facing role.
- Sound knowledge and understanding of the pre-sales function and proven success in a technical role.
- Experience in networking, switching background and protocols and policies would be highly regarded especially with Cisco.
- Possessing CCNA/CCNP certification will be a key advantage.
- Strong interpersonal skills; ability to build strong relationships quickly and effectively both over the phone and face to face.
- Good negotiation and persuasion skills.
Technical Skills required:
- Advanced MS Office, presentation and facilitation skills.
- Good knowledge of solutions design and implementation.
- Enterprise Network and Wireless Design and Implementation
- SD-WAN design and Implementation.
- Cross architecture solutions concept in Enterprise Network, Collaboration, Security and Data Center.
- Possessing Network Security Design and Implementation Knowledge.
- Video and Voice conferencing Infrastructure experience will be an added advantage.
REMUNERATION PACKAGES:
Basic: RM 8000 to RM 11000, depending on experience
EPF, SOCSO, EIS
Benefit:
Outpatient medical claims, Group Hospitalization & Surgical Insurance Coverage
Performance bonus for non-sales (min 1 month)
Transport Allowance ; mobile reimbursement against receipt of up to RM200.
Annual Leave
Working Days: Monday - Friday, 9am - 6pm
**Job Types**: Full-time, Permanent
**Salary**: RM8,000.00 - RM11,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- Are you CCNA/CCNP Certified?
**Experience**:
- networking/ presales/ Cybersecurity: 4 years (required)
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