Ar Rahnu Officer

Req ID: 6069- Job Description:

- **DUTIES & RESPONSIBILITIES**
- Verify the authenticity/genuineness of gold item(s).
- Approve the gold item(s) as collateral and completed transactions made.
- Ensure on the accuracy of all transactions data and meets with internal and regulatory requirement.
- Support Account Opening i.e. Current, Saving, Investment, Tabung Haji (TH) and SSPN Account, EPF, etc.
- Attend to customers enquiry about the Bank’s products and services.
- Support crowd management by migrating of over the counter transactions (OTC) by customers to other alternative channels such as Self Service Terminals (SST), Internet Banking (IB), etc.
- Ensure compliance to all internal manual/policies/guidelines, external regulatory requirements and memos issued by the Bank.
- Any other duties/assignment as and when directed/assigned by the superior as per business requirement from time to time

**REQUIREMENTS**
- Qualification - Diploma/Bachelor Degree's holder from recognised higher learning institution.
- Acquired certificate and/or education background in “Seni Kraf (Logam)” or similar background will be an added advantage.
- Possess more than 3 years working experience as Valuer in Ar Rahnu business or Gold Industry i.e., gold & jewelry designer / crafter with any jewelry manufacturer/ shop / retailer.
- Possess technical skill in performing gold evaluation i.e., in terms of variations & suitability in evaluation methods and tools.
- Possess good communicate skill and able to work well with others.
- Proficiently in Microsoft Words & Microsoft Excel.
- Pleasant and presentable personality.