IT Helpdesk

**Position** : IT Helpdesk Support

**Basic Salary ** : RM 2,700 - RM 3,400 + Allowances

**Location ** : PJ Trade Centre, Damansara Perdana

**Working Hours**: Monday - Friday (9am - 6pm)

**Job Scope**
- You will be interacting with customers, and responding to their needs.
- Gather customer information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled callbacks to customers where necessary.

**Job Qualifications**:

- Min 1 year in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in a professional environment
- Troubleshooting hardware and software issues
- _**Fresh graduates are encouraged to apply**_

**Job Types**: Full-time, Permanent

Pay: RM2,700.00 - RM3,400.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus