Warehouse Supervisor

2 weeks ago

Klang, Malaysia JP Training & Consultancy Asia Pacific Full time

**Position Overview**:
Oversees the daily operations of a warehouse facility, ensuring efficient and effective management of inventory, personnel, and resources. They play a crucial role in maintaining a safe working environment, optimizing workflows, and meeting productivity targets.

**Key Responsibilities**:

- **Inventory Management**:

- Maintain accurate records of inventory levels, including receiving, storing, and issuing materials as needed.
- Implement inventory control procedures to minimize discrepancies, losses, and damages.
- Coordinate with procurement and logistics teams to ensure timely replenishment of stock.
- **Personnel Supervision**:

- Lead and supervise warehouse staff, including training, scheduling, and performance management.
- Delegate tasks and responsibilities to ensure smooth operations and adherence to safety protocols.
- Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.
- **Safety Compliance**:

- Enforce safety regulations and procedures to prevent accidents, injuries, and property damage.
- Conduct regular safety inspections and audits to identify hazards and implement corrective actions.
- Provide training on safety protocols and emergency procedures to warehouse personnel.
- **Operational Efficiency**:

- Develop and optimize warehouse layouts, storage systems, and workflows to maximize space utilization and productivity.
- Monitor key performance indicators (KPIs) such as order fulfillment rates, picking accuracy, and inventory turnover.
- Identify areas for process improvement and implement solutions to streamline operations and reduce costs.
- **Quality Control**:

- Implement quality control measures to ensure accuracy and integrity of inbound and outbound shipments.
- Perform regular inspections of products and materials to maintain quality standards and compliance with regulations.
- Investigate and resolve any discrepancies or quality issues in collaboration with relevant stakeholders.
- **Customer Service**:

- Coordinate with customer service and logistics teams to fulfill orders and address customer inquiries or complaints.
- Maintain open communication channels with internal and external stakeholders to ensure timely delivery and customer satisfaction.
- **Documentation and Reporting**:

- Prepare and maintain accurate records of inventory transactions, shipping documents, and other relevant paperwork.
- Generate reports on warehouse activities, performance metrics, and inventory levels for management review.
- Analyze data trends and provide insights to support strategic decision-making and planning.

**Qualifications**:

- Bachelor’s degree in logistics, supply chain management, business administration, or a related field (preferred).
- Proven experience in warehouse operations, with at least 2-3 years in a supervisory or leadership role.
- Strong knowledge of inventory management principles, warehouse best practices, and safety regulations.
- Excellent leadership, communication, and problem-solving skills.
- Ability to multitask, prioritize tasks, and work effectively under pressure.
- Forklift certification and other relevant certifications/licenses (preferred).

Pay: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Expected Start Date: 05/01/2024

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