Administrative Assoc Iii-cha

Why Novant Health?
- Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities
- 8 Magnet Designated Hospitals
- LeapFrog Grade “A” Ratings at Novant Health facilities
- Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.

About the Job

Location: NHRMC PG Administration

Department: CHA Admin Business Support Svc

Full Time Equivalent: FTE: 1.000000

Work Type: 64 to 80 Hours Pay Period

Work Schedule: ENTERSCHED - Please Select Schedule

Exempt from Overtime: Exempt: No

Overview

Summary:

Responsibilities:

Responsibility I: NHRMC Standards of Performance
- Ownership - responsible for all outcomes of efforts and actions
- Teamwork - demonstrates a willingness to assist co-workers and to accept additional assignments as requested to support the department efficiently
- Communication - acknowledge patients and co-workers, listen attentively while maintaining eye contact and speaking to them directly and respectfully
- Compassion - Be an advocate for patients, families and teammates. Show them you care and always follow up.

Responsibility II: Liaison
- Serves as a liaison between Executives and Providers under NHRMC Physician Group / CHA
- Attends meetings with executives, takes minutes and distributes accordingly
- Works with Atrium, New Hanover Regional Medical Center and NHRMC PG; tracking various items between the systems and reporting accordingly
- Interacts with customers and other contacts in a professional manner, responding, as directed either orally or in writing
- Monitors all position requests to ensure accuracy in recruitment documentation, onboarding process and employee maintenance.

Responsibility III: Administrative
- Ensures recordkeeping and filing systems for department functions are maintained to provide prompt retrieval and confidentiality of data as required
- Tracks Paid Days Off, Licensures, learning modules, COI and all other forms related to the compliance of CHS/CPN providers, including CME documentation to ensure timely access to contract amount, dollars spent and balance available to ensure that each provider stays within the specified limits of their individual contracts
- Serves as a resource person for network computer system issues, creating trouble tickets and working with IS to resolve simple issues under the network
- Attends meetings/committee sessions and ensures accurate recording/transcription of same
- Responds appropriately using discretion and independent judgment to a wide variety of requests from internal and external customers, in writing or verbally as required to ensure consistent and efficient operations of department/function
- Works closely with Department Executives, maintaining a constant line of communication with each individual

Responsibility IV: Departmental
- Maintains routine department / function such as reports, minutes, manuals, while ensuring accuracy and timeliness of data
- Assists in maintenance of department SharePoint site, Provider listings and PolicyStat
- Books meeting rooms and sets up meeting for various departmental committees, including computer setup and catering
- Orders supplies and ensures adequate stock of materials needed for smooth operations of department/function, including entering of disbursement requests to the appropriate employer for payment to vendors
- Performs other routine and confidential clerical duties as assigned

Responsibility V: General Practice Duties
- Must have physical exam and annual TB skin testing
- PHI - refrain from discussing Patient Health Information in public in accordance with HIPAA guidelines and policies
- Assists in training other staff as needed and is willing to cross train
- Adheres to company policy on continuing education programs, i.e. Annual HIPAA training
- Adheres to departmental dress codes as observed by director and wears picture identification badge, 100% of the time

**Qualifications**:
Credentials:

Education:

Essential:

- Associate Degree

Other information:
1. Education: Graduate of a two-year secretarial/executive secretarial program required. Bachelor’s degree in related field preferred.
2. Licensure / Certifications: Notary Public desirable
3. Experience: Three years’ experience in a clerical/administrative assistant role with a wide scope of responsibility including, but not limited to: reception duties, scheduling, travel arrangements, meeting arrangements, minutes, etc. Experience preferred in specialty, healthcare, accounting, etc.
5. Essential Physical Requirements: Ability to lift 30 lbs, walking, reaching, bending and stopping.
6. Hours of Work: Normal workweek of 40 h