Community Support Specialist

2 months ago


Kuala Lumpur, Malaysia CORP LTD. Full time

APP community platform promotion, publicity APP platform activities, and planning and formulation of anchor policies
- Maintain the relationship between community platform users and agents
- Summarize user/other suggestions and feedback
- Introduce, manage and expand the high-quality agents and anchors in India
- Other Ad-hoc Task arranged by leaders

Qualifications:

- Strong sense of responsibility and good communication skills
- Love to socialize, and have long-term development considerations in operation is preferred
- Relevant work and life experience is preferred
- Experience managing a large number of users or engagements
- Familiarity with current social media trends and social platform features that are preferred in the Indian market is a plus
- Able to communicate in Chinese/English
- Ability to derive actionable insights from social media metrics and data is a plus
- Familiarity with AI tools is a plus
- Able to start work immediately

工作内容
1)APP社区平台推广,宣传APP平台活动,主播政策的策划与制定
2)维护社区平台用户,代理关系
3)总结用户/其它建议反馈
4) 引入,管理,拓展所负责印度区域优质代理,主播
5)其他领导安排的相关工作

任职要求:
1)责任心强,沟通能力佳
2) 热爱社交,在运营上有长远发展考虑者优先
3) 有相关工作、生活经验者优先
4)具有管理大量用户或参与的经验
5)熟悉当前印度市场优先的社交媒体趋势和社交平台功能者优先
6)能以中文/英文沟通
7)能够从社交媒体指标和数据中获得可操作的见解者优先
8)熟悉 AI 工具是一个加分项

**Job Types**: Full-time, Fresh graduate

Pay: RM4,500.00 - RM6,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Attendance bonus

**Experience**:

- Community management: 1 year (preferred)

**Language**:

- English (preferred)
- Chinese (preferred)
- Others Language (preferred)

Application Deadline: 05/10/2024
Expected Start Date: 05/09/2024



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