Customer Service Executive

2 weeks ago


Nusajaya, Malaysia Startek Full time

**The Opportunity: Customer Service Executive**

As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**What's in it for you?**
- **Passionate Team Environment**: Join a squad of customer service enthusiasts who are as dedicated to making a difference as you are.
- **Growth Opportunities**: Elevate your career with ongoing training, mentorship, and the chance to climb the career ladder.
- **Innovative Workspace**: Work in a dynamic environment where creativity and fresh ideas are not only encouraged but celebrated.
- **Rewards and Recognition**: Your hard work won't go unnoticed. Expect perks, bonuses, and recognition for a job well done.

**Key Responsibilities**:

- Exceeding customer expectation in terms of customer service & accurate information.

**Qualifications**:

- Quick thinker and creative problem-solver.
- Able to communicate in English and Bahasa Melayu.
- Communication for Mandarin or Cantonese will be added advantage
- Ready to embrace 24 hours rotational shifts, including weekends and public holidays.

**Salary**: RM1,900.00 - RM2,800.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Overtime pay
- Performance bonus



  • Nusajaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **Position**:* Customer Service Executive (Inbound) - Grab (Malaysian/Singapore market) **Benefits**:* Overtime (OT) KPI bonus Night Shift Allowance Training provided (1 month) **Job Types**:* Full-time, Contract (2years) - renewable depending on performance. **Working Days**:* 6 days’ work, 1 day off **Working Hours**:* 24/7 Rotational shift (9...

  • Fresh Graduates

    8 hours ago


    Nusajaya, Malaysia STARTEK AEGIS BPO JOHOR Full time

    **Customer Service Executive - Call Center** As a Customer Service Executive, you'll serve as a connection point, providing accurate and efficient assistance with product/services information and resolving any issues that arise for our customers. **Responsibilities**: **Requirements**: - Proficiency in English and Bahasa Melayu. - Flexible availability...


  • Nusajaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **Salary**: Basic + Allowance + Overtime (OT) **If required **Working Days**:6 days, 1 day off (Depending on schedule - change weekly) **Working Hours**: 24 / 7 ( 9 hour per shift) **REQUIREMENTS**: - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift - Mandarin speaker also _**AVAILABLE**_ - **FRESH GRADUATED...

  • Customer Service

    4 weeks ago


    Nusajaya, Malaysia JOBBUILDER Full time

    **act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency


  • Nusajaya, Malaysia Agensi Pekerjaan JobScoper Sdn Bhd Full time

    **Requirements** - Able to work 6 days per week. - Able to work in rotational shift. **Responsibility** - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information. -...


  • Nusajaya, Malaysia JOBBUILDER Full time

    Strong in operations and customer service related industry - Handling day-to-day operations independently - Data creation and entries - Prepare transport documentations bookings with shipping line and B/L documentations - Generating, submission and booking bagging orders for manipulation - Manage customer and vendor complaints - Daily interactions with...


  • Nusajaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **Salary**:Basic + Allowance + OT + Joining Bonus **Working days/hours**:Rotational **Requirements**: - Atleast have SPM Certificate or SKM Level 3 - Age 18 - 55 years old - Able to work rotational shift (9 working hour including 1 hour break) - Able to speak, reading and writing in Mandarin - No experience encouraged to apply - Training will be...


  • Nusajaya, Malaysia JOBBUILDER Full time

    **Job description** - Strong in operations and customer service related industry - Handling day-to-day operations independently - Data creation and entries - Prepare transport documentations bookings with shipping line and B/L documentations - Generating, submission and booking bagging orders for manipulation - Manage customer and vendor complaints - Daily...


  • Nusajaya, Malaysia Timesconsult Sdn Bhd Full time

    **Job Descriptions**: - Resolving customer issues brought to your attention. - Standardizing the customer service delivery of an organization. - Performing quality assurance surveys with customers. - Conveying customers’ feedback to the team. - Interacting with customers to determine whether they have a desirable and shareable experience. - Helping every...


  • Nusajaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Role Responsibilities: - Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); - Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; - Using the in-house system to...


  • Nusajaya, Malaysia JOBBUILDER Full time

    **Location: Medini Nusajaya** **6 days work.** **Able to do rolling shift** **Job Description**: - Handle inbound calls relating enquiries and complain. - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries and provide useful and accurate information to...


  • Nusajaya, Malaysia Aegis BPO Malaysia Sdn Bhd Full time

    Startek is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Startek has operations in nearly 61 locations across 13 countries with more than 55,000 employees. Startek services over 150 clients from verticals such as...


  • Nusajaya, Malaysia WhatIF Noodles (M) Sdn Bhd Full time

    Ensuring the right products are delivered to the right location on time, to the quality required, and in the most cost-effective way. Duties include, but not limited to: - Order Processing & Fulfilment: Coordinate the end-to-end order (B2C & B2B) fulfilment process for domestic and overseas market from the time of order placement to ensure deliveries are...


  • Nusajaya, Malaysia WHATIF NOODLES (M) SDN BHD Full time

    nsuring the right products are delivered to the right location on time, to the quality required, and in the most cost-effective way. Duties include, but not limited to: - Order Processing & Fulfilment: Coordinate the end-to-end order (B2C & B2B) fulfilment process for domestic and overseas market from the time of order placement to ensure deliveries are...

  • Customer Service

    4 weeks ago


    Nusajaya, Malaysia EMCO Executives Sdn Bhd Full time

    **JOB RESPONSIBILITIES**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information - Working in a team to achieve the required KPI elements and SLA **JOB...

  • Customer Service

    4 weeks ago


    Nusajaya, Malaysia JOBBUILDER Full time

    6 days working day (Includes public holidays) - Rotation shift Pay: From RM3,400.00 per month Schedule: - Afternoon shift - Day shift - Evening shift - Monday to Friday - Night shift - Rotational shift Supplemental pay types: - Commission pay

  • Customer Service

    4 weeks ago


    Nusajaya, Malaysia JOBBUILDER Full time

    6 days working day (Includes public holidays) - Rotation shift Pay: From RM3,400.00 per month **Benefits**: - Professional development Schedule: - Afternoon shift - Day shift - Evening shift - Monday to Friday - Night shift - Rotational shift Supplemental pay types: - Commission pay - Overtime pay - Performance bonus


  • Nusajaya, Malaysia Wira Security Services Sdn Bhd Full time

    **CUSTOMER SERVICE OFFICER** **JOHOR BAHRU SERVICE CENTRE 2** - TAMAN NUSA PUNCAK, 79200, ISKANDAR PUTERI_ AUTOPASS COLLECTION CENTRE LAND TRANSPORT AUTHORITY OF SINGAPORE - **JOB SCOPE**_ - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION...


  • Nusajaya, Malaysia JOBBUILDER Full time

    Preparing, organising and storing information in paper and digital form. - Greeting visitors at reception. - Managing diaries, scheduling meetings and booking rooms. - Arranging travel and accommodation. - Arranging post and deliveries. **Salary**: RM1,200.00 - RM3,000.00 per month **Language**: - Mandarin (preferred)

  • Recruitment Executive

    3 weeks ago


    Nusajaya, Malaysia AGENSI PEKERJAAN EMCO EXECUTIVES SDN BHD Full time

    EMCO Execuitve is growing into the leading recruitment consultancy in this region specializing in middle management, senior recruitment and executive level placements. We endeavour to satisfy our client's complete requirements by developing and customizing our services to enable an accurate fit within the specific need, each time. We offer talent management...