F&b Assistant
2 weeks ago
Assist in creating a warm and welcoming environment for our guests.
- Ensure that guests are seated and provided with menus promptly.
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times.
- Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times.
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required.
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management.
- Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels.
- Ability to take initiative and resolve queries in a practical and positive manner/
- Passion for delivering exceptional guest service.
- Courteous and pleasant attitude towards guests and colleagues.
- Ability to work as part of a team.
- Good attention to detail.
- Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision.
- Positive and flexible approach to work (weekend and evening work will be required).
Confident and outgoing personality.
- Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels.
- Ability to take initiative and resolve queries in a practical and positive manner/
- Passion for delivering exceptional guest service.
- Courteous and pleasant attitude towards guests and colleagues.
- Ability to work as part of a team.
- Good attention to detail.
- Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision.
- Positive and flexible approach to work (weekend and evening work will be required).
Confident and outgoing personality.
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary.
- Assist in the set up and preparation, and provide service duties for functions as required.
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations.
- Ensure that all front of house and guest areas are well maintained at all times.
- Any other duties as directed by the Restaurant & Bar Manager or other member of the management team.
- Others jobs and responsibilities will be added from time to time based on operational need.
Pay: From RM2,000.00 per month
**Benefits**:
- Health insurance
- Meal provided
Supplemental pay types:
- Overtime pay
Application Question(s):
- Are you Malaysian?
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