Planning Supervisor
4 weeks ago
The Planning Supervisor ensures the assignment of rooms while respecting customer reservations. He / She ensures the exact counting of the people present in the establishment and the transmission to various services of the village of the Hotel Days (JH) daily and monthly.
- Monitor guest room reservations and assign rooms according to the sales contract
- Manage room changes and provide support for Front / Guest teams in the search for solutions and customer relations
- Ensure the counting and reliability of the actual and forecasted figures (hotel days), transmitted on a daily, weekly and monthly basis to various departments
- Provide professional assistance to clients on arrival and departure (check-in / check-out) and during their stay
- To be involved in achieving additional sales revenue
- Ensure internal control of invoicing for local stays and meals, audit and formalization of reductions
- Assist your manager in his / her daily tasks, provide suggestions to improve your daily operations
- Process the current correlated requests from the Guest Relation service, and take on the tasks when it closes, while ensuring communication and follow-up
**Requirements**:
- Willing to relocate to **Club Med Cherating, Kuantan**:
- Easy going personality and customer-oriented mindset
- At least Diploma in Hotel Management preferred
- Fluent in English and knowledge on other language is a plus
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**Job Types**: Full-time, Contract
**Salary**: RM4,000.00 - RM5,500.00 per month
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Kuala Lumpur, Kuala Lumpur, Malaysia Club Med Full timeThe Planning Supervisor ensures the assignment of rooms while respecting customer reservations. He / She ensures the exact counting of the people present in the establishment and the transmission to various services of the village of the Hotel Days (JH) daily and monthly. Monitor guest room reservations and assign rooms according to the sales contract Manage...
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