Planning Supervisor

7 months ago


Kuala Lumpur, Malaysia Club Med Full time

The Planning Supervisor ensures the assignment of rooms while respecting customer reservations. He / She ensures the exact counting of the people present in the establishment and the transmission to various services of the village of the Hotel Days (JH) daily and monthly.
- Monitor guest room reservations and assign rooms according to the sales contract
- Manage room changes and provide support for Front / Guest teams in the search for solutions and customer relations
- Ensure the counting and reliability of the actual and forecasted figures (hotel days), transmitted on a daily, weekly and monthly basis to various departments
- Provide professional assistance to clients on arrival and departure (check-in / check-out) and during their stay
- To be involved in achieving additional sales revenue
- Ensure internal control of invoicing for local stays and meals, audit and formalization of reductions
- Assist your manager in his / her daily tasks, provide suggestions to improve your daily operations
- Process the current correlated requests from the Guest Relation service, and take on the tasks when it closes, while ensuring communication and follow-up

**Requirements**:

- Willing to relocate to **Club Med Cherating, Kuantan**:

- Easy going personality and customer-oriented mindset
- At least Diploma in Hotel Management preferred
- Fluent in English and knowledge on other language is a plus

**Watch the videos to know about the unique world to work**

**Job Types**: Full-time, Contract

**Salary**: RM4,000.00 - RM5,500.00 per month


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