Trainer Japanese

Responsibilities:

- Design effective training programs
- Prepare training materials
- Conduct training and refreshers
- Support and mentor new employees
- Conduct evaluations to identify areas of improvement
- Monitor, analyse & train trainees’ performance and call out any unusual trends
- Identify training needs by working with operations team and QA

**Requirements**:

- Degree in any discipline
- 3 years customer service experience with minimum 2 years training experience
- Minimum bi-lingual proficiency, tri-lingual and above is preferred.
- Language proficiency in English is mandatory
- Proven experience as corporate trainer
- Understanding of effective teaching methodologies and tools
- Willingness to keep abreast of new techniques in corporate training
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset
- Phenomenal communication, presentation and public speaking skills
- Organizational and time management abilities
- Critical thinking, analytical and decision making abilities

Pay: RM9,000.00 - RM12,000.00 per month

Supplemental pay types:

- Performance bonus