QA Executive

Job Responsibilities of Quality Engineer

**Overall Objective**: Ensure production of high-quality plastic packaging while adhering to ISO 9001, GMP, and customer specifications.

**Responsibilities**:
**1. Incoming Raw Material**:

- Inspect and verify raw materials against specifications and certificates of analysis.
- Perform or coordinate testing of raw materials according to established procedures.
- Maintain records of raw material inspections and test results.
- Communicate discrepancies and rejections to suppliers and internal departments.
- Update and manage raw material approval lists.

**2. Production Process and Product Quality**:

- Conduct in-process inspections at defined stages of the production process.
- Monitor adherence to established quality control procedures and specifications.
- Perform or coordinate product testing as per sampling plans and test methods.
- Analyze test results and identify trends for quality improvement.
- Investigate and document non-conformances, proposing corrective and preventive actions.
- Implement and monitor corrective actions to prevent recurrence of non-conformances.
- Maintain quality control records and documentation.

**3. Customer Complaints**:

- Receive and document customer complaints related to product quality.
- Investigate the root cause of customer complaints.
- Communicate effectively with customers regarding the investigation and corrective actions.
- Propose solutions to resolve customer complaints and ensure their satisfaction.
- Maintain records of customer complaints and resolutions.

**4. Quality Management System (QMS)**:

- Participate in internal audits and ensure compliance with ISO 9001 and GMP requirements.
- Assist in maintaining and updating quality documentation, procedures, and work instructions.
- Conduct and participate in quality awareness training for production personnel.
- Contribute to continuous improvement initiatives within the QMS.

**5. Other**:

- Perform other duties as assigned by management from time to time.

**To be successful in this role, you need to have**:

- At least a Diploma or Bachelors Degree in any course
- Knowledge of ISO 9001:2015 and GMP principles and requirements.
- Experience with quality control and testing procedures.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- 3-5 years work experience in QA field from plastic packaging industries.

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to Commute:

- Pajam (required)

Ability to Relocate:

- Pajam: Relocate before starting work (required)