IT Technician

**IT Technicians operate and maintain computer systems and networks to ensure that the concerned people get the most effective IT functionality.**
- Serving as the first point of contact for IT support within the organization
- Installing, configuring and maintaining software and hardware components of computer and network systems
- Diagnosing and troubleshooting software and hardware issues
- Ensuring electrical safety standards are met
- Repairing and replacing damaged computer and network components
- Upgrading the entire system to enable compatible software on all computers
- Conducting daily backup operations
- Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
- Supporting people whenever they encounter challenges with computers and network devices
- Providing support to users and being the first point of contact for error reporting
- Maintaining and updating technical documentation regularly
- Testing new hardware and software before full-scale installation
- Establishing good relationships with all departments and colleagues

**IT Technician Requirements**:

- Diploma or Certificate in computer science or related field.
- 2+ years of experience in computer networks and systems maintenance.
- A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Attention to detail.
- Good problem-solving skills.

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Computer networking: 2 years (required)

License/Certification:

- Cisco Certified Network Associate (required)