Service Advisor

7 months ago

Segambut, Malaysia Proton Cahaya Segambut KL Full time

Requirements
- Experienced in the automotive field.
- Excellent customer service, interpersonal, and communication skills.
- Ability to work in a team as well as independently.
- Strong organizational, decision making, and problem-solving skills.
- Ability to work under pressure.
- Friendly and willing to learn.

**Responsibilities**:

- Greeting customers and checking them in to an available technician.
- Consulting with technicians about needed repairs and alternatives that can be offered.
- Answering customer questions about service outcomes and consulting with technicians when necessary.
- Informing customers about potential cost savings and warranty protections.
- Overseeing and managing the service center's scheduling and workflow.
- Keeping customers updated on their car status / contact customer to collect car when ready.

**Benefits**:

- Attractive bonus / incentives*
- EPF
- SOCSO
- Annual leave
- Overtime pay
- Medical claim

**Job Types**: Full-time, Fresh graduate

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- 13th month salary
- Commission pay

Ability to commute/relocate:

- Segambut: Reliably commute or planning to relocate before starting work (required)

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