Risk Operation Specialist

5 months ago


Kuala Lumpur, Malaysia Hydron Holdings Full time

**Job Scope**

G2G is a world-leading digital marketplace, founded by serious technopreneurs. We currently have offices in Malaysia, Singapore, and Indonesia-with ongoing expansions into Thailand, Vietnam, US, and UAE. With the spirit of being "designed by gamers, for gamers", G2G was incorporated in 2013 and incepted in 2016. Since then, our platform has seen exponential year-on-year growth and become a prominent force in the gaming space. We are looking for a talented Customer Service Specialist to join our Risk Operation Specialist (Fraud) team

**Responsibilities**
- Your job role will be known as Risk Operation Specialist (Fraud)
- Fraud Detection and Monitoring
- Utilize advanced data analysis techniques and fraud detection tools to identify suspicious activities, anomalies, and emerging fraud trends. Regularly monitor transactional data, system logs, and other relevant sources to detect potential fraudulent behaviour.
- Customer Engagement
- Provide exceptional support to customers through various channels including live chat, ticket handling, and outbound calls for inquiries related to the anti-fraud team's processes.
- Real-time transaction and eKYC review
- Verify the legitimacy of the registered accounts and orders placed by our customers to detect any signs of potential fraudulent activity.
- Meticulously review eKYC documents submitted by our users to ensure the authenticity of their identity.
- Investigative Analysis
- Conduct in-depth investigations into suspected fraudulent activities. Collaborate with internal stakeholders, such as legal, compliance, and operations teams, to gather evidence, conduct interviews, and build a strong case for fraud prosecution.
- Collaboration and Stakeholder Management
- Work closely with internal stakeholders, such as Rules tweak, IT, and legal teams, to identify and address fraud-related issues. Collaborate with external partners, law enforcement agencies, and industry experts to share information and leverage resources for fraud prevention.

**Requirements**:

- A fresh graduate with a passion in investigative analysis is encouraged to apply.
- You should be passionate about your job and enjoy a fast-paced working environment
- You have an investigative mind and outstanding analytical ability
- Strong analytical thinking abilities and a problem solving mindset
- Experience of decision systems, including rule/ strategy implementation and testing is preferred
- Strong communication skills.
- At Gamer2Gamer, we enhance change, you should dare to challenge the existing process
- Able to work in shifts (9:30 am - 6:30 pm, 6:00 pm - 3:00 am, 1:00 am - 10:00 am)
- Able to work on weekends & Public Holiday

**Employee Advantages**
- Work From Home Support
- Insurance Protection
- Wellness Boost
- Healthcare Support
- Growth Opportunities
- Skills Development



  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Fraud Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Analysis Risk Management Assessment of Risk Risk and Complaince risk management, Risk Functions - **Minimum Skills to Hire**: **Preferred Requirements** -...

  • Risk Operations

    5 months ago


    Kuala Lumpur, Malaysia Net2source LLP Full time

    Position : Risk Operation Specialist - Working Hour : 24/7 Shifting Schedule - Market Support : English - Working Location : KL Central (1st 3 days of training will at KCP) Nationality : Malaysian Job Scope: - Focus on appeal cases received from business line, case received from customer with proof document will send through CMS system to team analyst to...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Risk & Compliance **Timings**:Rotational Shifts (Permanent) **Industry**:Accounting / Finance **Work Mode**:Work from office **Functional Area**:Accounting / Tax / Company Secretary / Audit Key Skills: risk analyst skills - **Minimum Qualifications**: 1-3 years of experience in fraud manual review, including the examination of user appeal...


  • Kuala Selangor, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Analysis risk analyst skills **Responsibilities**: Perform assessments of risks in various operational processes to detect potential vulnerabilities. Devise and execute strategies to alleviate risks and ensure...


  • Kuala Lumpur, Malaysia TalentTag Asia Full time

    **About our client**: Our client is a world-renowned fintech company with strong presence in APAC and the rest of the world. - Work in fast growing multi-national company with strong presence in Malaysia - Great career exposure and development. - Good remuneration **Main Responsibilities**: 1. In depth understanding of merchant funding account and...


  • Kuala Lumpur, Malaysia Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Location: Petaling Jaya, Selangor, MY Company: Nestlé Malaysia Full-time Bachelor’s Degree 4+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the...

  • Data Risk Specialist

    18 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    Job DescriptionKrisvconsulting Services Pte Ltd is seeking a skilled Data Risk Specialist to join our team. As a key member, you will be responsible for designing and implementing scalable data solutions to assess and mitigate risks.About the RoleAnalyze and interpret complex data sets related to risk factors to ensure accurate risk assessment and data...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Operations Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Trend Analysis Business research - Local Malaysian English Fluent Location: PJ **Salary**: 3.3k MYR - 4.5 k MYR Rotational shifts Minimum Skills to...


  • Kuala Lumpur, Malaysia Generali Malaysia Full time

    **Job Scope** To support the Head Operational Risk in establishing risk management strategies and capabilities to optimize the company’s risk vs return on capital employed in-line with the prevailing regulatory requirements. The incumbent is responsible for assisting in developing and managing a robust operational risk analytics capability through...


  • Kuala Lumpur, Malaysia MUFG Investor Services Full time

    **Company Description** Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14...

  • Risk & Compliance

    5 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Risk & Compliance **Timings**:Rotational Shifts (Permanent) **Industry**:Accounting / Finance **Work Mode**:Work from office **Functional Area**:Accounting / Tax / Company Secretary / Audit Key Skills: Analysis Risk Management Assessment of Risk Vendor Risk Analyst risk management, risk analyst skills Risk And Compliance.Risk Assessment - Job...


  • Kuala Lumpur, Malaysia Tune Protect Group Full time

    **The Core Job**: - Conducting BCP Exercises - Managing Bank Negara Reporting - Oversight of LOFA (Letter of Offer & Acceptance) processes - Dealing with all regulatory bodies for reporting - Monthly Orion Reporting - Conducting Risk & Control Assessment (RCSA) - Assisting in the preparation of Board reports (Risk Papers) Due Diligence of Outsourcing...


  • Kuala Lumpur, Malaysia Tune Insurance Malaysia Berhad Full time

    **The Core Job**: - Conducting BCP Exercises - Managing Bank Negara Reporting - Oversight of LOFA (Letter of Offer & Acceptance) processes - Dealing with all regulatory bodies for reporting - Monthly Orion Reporting - Conducting Risk & Control Assessment (RCSA) - Assisting in the preparation of Board reports (Risk Papers) - Due Diligence of Outsourcing...


  • Kuala Lumpur, Malaysia BID Operations Full time

    Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. - Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. - Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex...


  • Kuala Lumpur, Malaysia Axi Full time

    Operational Risk Analyst **Who we **are.** Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the...


  • Kuala Lumpur, Malaysia FNZ Full time

    This is truly a unique and exciting opportunity! Whether you’re an experienced risk professional looking for a new challenge, or an experienced Financial Services professional, looking to branch out and utilise your knowledge to help mitigate risk across our business, this could be the role for you!- As Risk Manager, you will play a pivotal role within our...


  • Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Exec, Operational Risk

    6 months ago


    Kuala Lumpur, Malaysia Allianz Malaysia Full time

    | Risk Management | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Do you see change as an opportunity to shine?** You'll responsible for identifying, assessing, and monitoring key risk areas faced by Allianz Malaysia Berhad (AMB) and Allianz General Insurance Company (AGIC). They are also tasked with implementing new risk...


  • Kuala Lumpur, Malaysia Legend Creative Technology Full time

    As a Risk Control Specialist you are responsible for project review scores and basic data summary and statistics according to the company's overall development strategy, submit and summarize various risk control reports, and ensure that all accuracy, authenticity, validity and completeness of data information; have strong risk awareness and anti-fraud...


  • Kuala Lumpur, Malaysia FNZ Group Full time

    Operational Risk Manager **Summary of Role Purpose** This position is located within our Malaysia office and has responsibility to perform Line 1 risk management duties and drive the day-to-day risk management activities of the APAC Business. The key objective of role is ensuring that the first line risk and compliance arrangements are run in an efficient,...