IT Support

Build, run and maintain digital workplace solutions.
- Perform basic Microsoft/Office 365 administration include Azure Active Directory, Exchange Online, Teams, Security & Compliance and etc.
- Perform desktop management support within its framework and implementation road maps, in-line with global standards.
- Sound knowledge with virtual desktop environment solutions, include AWS Workspaces, Azure Virtual Desktop or Windows 365.
- Assist evaluations for designing cost-effective digital workplace management solutions for supporting implementation of global/in-country deployments.
- Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
- Adhere to desktop management best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
- Work and coordinate tasks with global/local desktop management vendors to ensure compliance and support in a controlled manner.
- Ensure service level adherence.
- Build strong working partnerships with other Country IT teams, business stakeholders and users.
- Communicate user needs, priorities and customer satisfaction.
- Provide technical guidance to other Digital Workplace personnel.
- Keep abreast of the latest technologies and technological opportunities.
- Any other tasks that are assigned by superior or management.

Pay: RM1,711.19 - RM4,500.00 per month

Schedule:

- Night shift

**Experience**:

- IT support: 1 year (preferred)