Receptionist

**JOB HIGHLIGHTS**
- Great opportunity for self-development & career progression
- Medical & Insurance Benefits
- Great working environment
- Serves visitors - parents, students, guests, and vendors by greeting, welcoming, and directing them appropriately.
- Notify company staff of visitor arrival.
- Attend incoming call enquires or referring inquiries.
- Monitor & filter every phone call and E-mail in Inquiry Mailbox, forward to a specific person if necessary.
- Keep a safe and clean reception area ensuring the environment is always clean and pleasant & complies with procedures, rules, and regulations.
- Support continuity among departments by documenting, and communicating actions, irregularities, and continuing needs.
- Work closely with the security department and guard to ensure smooth security operation during guest arrival. (eg. send out Appointment Schedule List to Security Department)
- Assist in any marketing events (for example school fair and liaise with security personnel to ensure smooth security operations during guests' arrival.
- Provide language translation to native speakers when necessary (eg. to parents and kids in New Student Orientation or Admission interview).
- Contribute team effort in helping the Marketing and Admission Department with any event if needed.
- Ad-hoc duties assigned as and when.

**Receptionist Skills**:

- Minimum 3 years of working experience.
- Excellent communication and ability to communicate information over the phone, in writing and in person.
- Highly organized, in order to maintain orderly and complete records and ability to prioritize workload.
- Knowledge and awareness of current customer service principles and practices.
- Able to follow directions and also proactively address issues that may arise.
- Ability to work independently and as part of a team
- Ability to multitask

**Benefits**:

- Health insurance
- Maternity leave

Schedule:

- Monday to Friday

**Experience**:

- Receptionist: 2 years (preferred)

**Language**:

- Mandarin (preferred)