Backend Operations Support
2 weeks ago
**Location : Cyberjaya, Selangor**
**Employment type: 1 year renewable contract**
A well known MNC company is looking for Backend Business Support. Open for fresh graduates (Bachelor Degree Holder)/Experienced **with short notice/immediate starter.**
**Salary packaged**:Basic Salary (Depends on experienced) + Transport Allowance + Shift Allowance (Normal hours but have to commit early morning shift)
**Working hours**: 5.30am - 2.30pm OR 6.30am - 3.30pm (Mon to Friday) - NO NIGHT SHIFT
**Entitled for overtime payment (if working extra hours/weekend)
**Benefits**:
- Fixed Monthly Transport allowance is provided
- Fixed Monthly Shift allowance is provided **(NO NIGHT/LATE EVENING SHIFT)**:
- Annual Leave :14 days
- Sick Leave :14 days
- Outpatient Claim : Unlimited
- 16% EPF Employer Contributions
- Overtime payment is provided whenever is required
- Opportunity to have rapid career growth
**Job descriptions**:
- Processing of incoming requests for service in a timely and efficient manner.
- To take all practicable steps to see beyond the service request and ensure you understand the full needs of your customer and delivering to these, if unsure you must seek the assistance of your Assistant Manager.
- Perform other responsibilities and duties periodically assigned by supervisor in order to meet reasonable operational and/or other requirements
- Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.
- Ensure 100% participation and contribution in team activities.
- Attend & get certified for development plans identified to up skill and for personal development as per the planned timeline.
- Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.
- Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded.
- Actively participate in all team’s activities and staying engaged.
- Ensure that the quality, including presentation and accuracy of service provided, meet or exceed our customer and business partners’ expectations.
- Ensure that the productivity meet or exceed defined minimum performance standards.
**Requirements**:
- Education: Bachelor's Degree, Post Graduate, Professional Degree from Business Management or equivalent background
- Good in English Communication (Will need to support AUS market)
- Fresh graduate are encouraged to apply
- Customer oriented, self-motivated, proficient in Microsoft Office
- Able to work overtime/weekend (OT is provided)
- Able to work in Cyberjaya
**Job Types**: Contract, New-Grad
Contract length: 12 months
**Salary**: RM2,500.00 - RM3,800.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Cyberjaya: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you able to commit with early morning shift (Shift allowance is provided)?
- Are you able to start immediately?
**Education**:
- Bachelor's (preferred)
Application Deadline: 08/01/2023
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