Boutique Supevisor

**Job description**:
**Key Responsibilities**
- Providing customer a good shopping experience.
- Achieving sales target by identifying customers’ need, recommending the right product and closing the sale.
- Assist Boutique Manager in monitoring sales target and motivating staff to attain the sales target. Work closely with the team in achieving the sales target.
- Perform CRM and coordinate with Management for activities. Ensure all customer data are entered correctly.
- Oversee walk-in customer repair services and ensure that staff follow up closely on each repair services.
- Guide staff in giving exemplary quality customer service.
- Ensure that watches are merchandise in accordance to guideline.
- Ensure all sales and stock reports, customers service documents are accurately complied and filed.
- Submits reports of staff attendance, overtime claim in time.

**Profile**:
**Preferred Profile**
- Minimum 5 experience in a luxury Retail boutique and 2 years senior/ supervisor level experience in luxury industry.
- Strong and aggressive sales with luxury industry background.
- Collaborative approach with the ability to foster teamwork and a "can do" attitude
- Entrepreneurial spirit to develop your own business and build long-lasting client relationships.
- Deep understanding of client needs and priorities (internal and external clients)
- Intellectual curiosity and a passion for learning.

**Professional requirements**:

- Strong interest in the universes of Fine Watchmaking and Arts de Vivre
- Comfortable using Excel, Word, SAP

**Languages**:

- Fluent English